
The Pet Health Partnership, located in Poole, stands out as a highly regarded veterinary clinic, boasting an impressive rating of 4.8 stars from 145 reviews on Google Maps. This substantial number of positive reviews underscores the clinic's strong reputation for quality care and service.
The feedback from recent clients highlights the clinic's exceptional service and the professionalism of its staff. Reviewers consistently praise the friendly and supportive nature of the team, with particular mention of receptionist staff who create a welcoming atmosphere. The clinic is noted for its individualized care, with clients like Michaela Bennett emphasizing the tailored approach to each pet and their specific needs.
One standout figure at the clinic is Gemma, a vet who receives multiple mentions for her professionalism, warmth, and dedication. Clients appreciate her knowledgeable and caring demeanor, which significantly enhances their experience. Another staff member, Brad, is also recognized for his contributions to the clinic's positive atmosphere.
The clinic's ability to handle emergencies with competence and compassion is particularly highlighted in reviews. For instance, Laura Wicks recounts how the team saved her cat, Tilly, with swift and compassionate care during a critical situation. This dedication to animal welfare is a recurring theme in client testimonials.
Overall, The Pet Health Partnership is characterized by its non-corporate, personalized approach to veterinary care, making it a preferred choice for many pet owners in the Poole area. The clinic's commitment to doing the right thing for both pets and owners is clearly reflected in the overwhelmingly positive feedback and strong community reputation.
Animal type information not yet available for this clinic.
Note: Showing the 5 most recent Google reviews out of 147 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
2 months ago
Couldn’t recommend this vets enough. visiting the vets is not always a positive experience but it does help with friendly, calming and empathetic staff like hannah and Elle. Thankyou so much.
2 months ago
in the last week
Lovely friendly receptionist and great team my dog was very relaxed and not nervous
2 months ago
Lovely friendly receptionist and great team my dog was very relaxed and not nervous
a week ago
We recently changed out vets to PHP and I wanted to wait a few months before writing a review. I work in the animal welfare industry and that means I see our vets sometimes multiple times a week. The entire practice is friendly and VERY about doing the right thing. Of course they are professional otherwise we wouldn't have chosen them but there is more to it - tailored approach to each individual customer and their pets, is what drove me towards them. We discuss the best steps forward, make a plan and stick to it. And whilst I have now had the chance to meet almost the entire team, Gemma, our assigned vet, is simply a gem. Her friendliness, professionalism and passion is second to none. She is knowledgable, friendly, funny and very kind. All our dogs are treated with the utmost respect and so are the humans behind my job. I am very grateful for all the help and support we received from PHP and I very much look forward to working with them in the future :))
2 months ago
We recently changed out vets to PHP and I wanted to wait a few months before writing a review. I work in the animal welfare industry and that means I see our vets sometimes multiple times a week. The entire practice is friendly and VERY about "doing the right thing". Of course they are professional otherwise we wouldn't have chosen them but there is more to it - tailored approach to each individual customer and their pets, is what drove me towards them. We discuss the best steps forward, make a plan and stick to it. And whilst I have now had the chance to meet almost the entire team, Gemma, our assigned vet, is simply a gem. Her friendliness, professionalism and passion is second to none. She is knowledgable, friendly, funny and very kind. All our dogs are treated with the utmost respect and so are the humans behind my job. I am very grateful for all the help and support we received from PHP and I very much look forward to working with them in the future :))
3 months ago
We had exceptional helpful and friendly service at this lovely practice. Our dog had an accident when we were on holiday. We are very grateful to all the wonderful staff. What a pleasure it is to deal with a non- corporate practice. The difference is amazing.
6 months ago
Five Stars – Truly Amazing Care for My Cat, Tilly I can’t thank the team at Pet Health Partnership enough for saving my cat, Tilly. She needed an emergency C-section and had a rare infection, and from the moment we called the practice the care and compassion from every single staff member was incredible. The team acted quickly, explained everything clearly and kindly, and made sure I felt supported during such a stressful time. Their professionalism, warmth, and dedication truly made all the difference. Thanks to them, Tilly came through safely — and I’m so grateful. You can tell they genuinely care about animals, and I wouldn’t trust anyone else with my pets now. Thank you again for everything!
a year ago
Always so good with my girls. I especially love Gemma and Brad, thanks for all you did for my Skye, I'll be trusting you again with Cassie next month. 🤞
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