The Pet Health Partnership – Vets in Poole
Clinic Overview
Recent feedback is very positive overall, with themes including:
Services
- •Care for cats, dogs, small animals, and chickens, with recent feedback including care for dogs, cats, and a hamster.
- •Cat Friendly Clinic facility.
- •General consultations and ongoing care, with owners praising clear explanations, tailored treatment plans, and calm handling that helps pets feel relaxed during visits.
- •Small pet care, including a same-day appointment for a hamster, with friendly and thorough support noted from both reception and the vet.
- •Urgent and emergency-related care: the practice has emergency information on its website, and reviews mention help after a dog accident, urgent support for a poorly dog, and treatment for a cat needing an emergency C-section and a rare infection.
- •End-of-life support, with repeated praise for gentle, step-by-step explanations, patience, and compassionate care during euthanasia appointments.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews also reflect a sense that the team focuses on the animal’s comfort and quality of life rather than pushing unnecessary treatment costs.
People
- •Sarah (vet) is especially praised in recent reviews for empathy, clear explanations, and calm, compassionate support, including during end-of-life care.
- •Gemma (vet) is also mentioned positively for being knowledgeable, kind, and clear about next steps and treatment plans.
- •Janessa is thanked for compassionate support during a dog’s final appointment.
- •Hannah and Elle are praised for being friendly, calming, and empathetic.
- •Brad is positively mentioned for helping with a dog named Skye.
- •Cassie is named in earlier feedback.
- •Reception staff are repeatedly described as friendly, efficient, welcoming, and reassuring.
Reviews
Google rating: 4.8/5 from 160 reviews.
Recent feedback is very positive overall, with themes including
- •A warm, welcoming atmosphere, with praise for friendly reception staff, good parking, and a clean waiting room.
- •Strong trust in the team, with several owners saying they would not want to go anywhere else and one reviewer specifically describing it as an independent practice.
- •Clear, calm communication from vets, especially when explaining options and treatment plans.
- •Compassionate support in difficult situations, including urgent illness and euthanasia, with particular thanks to Sarah and Janessa.

