Emergency Vets in Poole

Natterjacks Vet, located in Poole, is a highly regarded veterinary practice, reflected by an impressive 4.8-star rating from 349 reviews on Google Maps. The clinic stands out for its exceptional care and compassionate service, making it a trusted choice for pet owners in the area. The clinic is notable for being a Veterinary Nurse Training facility and offering emergency veterinary services, catering to the needs of pets around the clock. Reviews consistently highlight the dedicated and professional approach of the staff, with specific praise for vets such as Julian and Sarah, who are mentioned for their caring approach. Clients appreciate the clinic’s ability to handle both routine check-ups and more complex situations with kindness and professionalism. The feedback from customers, such as Tracy Newman and Charlene McCaul, underscores the genuine care provided to animals, from routine check-ups to end-of-life care, and the respectful treatment of their owners. Edwina Ballard and Bernie Bosch commend the thorough and gentle handling of their pets during visits, instilling confidence in the care provided. Anett Okros praises the clinic for its fair pricing, ease of booking, and the warm, welcoming atmosphere created by both the reception and medical teams. Overall, Natterjacks Vet is highly recommended for its outstanding service and commitment to animal welfare, with clients expressing gratitude for the team's compassionate care and professionalism.

Medivet Poole 24 Hour (Walton Lodge Vets) in Poole is a well-regarded veterinary facility known for its 24/7 emergency services and its role as a veterinary nurse training facility. Garnering an impressive 4.6-star rating from 306 reviews, this clinic is highly praised by its clientele, indicating a strong reputation in the community. The reviews reflect outstanding experiences with the clinic's compassionate and professional staff. For instance, Jac Williams lauds the prompt and caring service provided by Rebecca and Sian during an out-of-hours emergency, while Andy Longman appreciates the empathetic support during a difficult decision regarding his cat's health. Rosie highlights the knowledgeable and caring nature of both the vet and the reception staff, particularly noting the ease of securing a last-minute appointment while on holiday. Michael Begley’s review emphasizes the clinic's comprehensive care package, including a monthly payment plan that covers annual checks, vaccinations, and other routine services, which proved to be cost-effective. His positive experience with vet Tracey, who demonstrated a strong affinity for feline patients, underscores the personalized care provided. Katie Bridgewater’s testimonial further reinforces the clinic’s dedication, expressing how the staff's attentive communication and accommodating nature have consistently reassured her during her pet's admissions. Overall, Medivet Poole 24 Hour stands out for its excellent customer care, flexible services, and a team of dedicated professionals, making it a reliable choice for pet owners in Poole seeking both routine and emergency veterinary services.

## Summary Aniwell Veterinary Company is described in the clinic data as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours). From the latest reviews, it appears set up for routine appointments and day-to-day issues (same‑day slots are repeatedly mentioned), as well as end‑of‑life care (euthanasia experience described in detail). Decision-relevant specifics owners mention: - Same-day appointments are reported as available when needed; one reviewer also says they were seen “even on Saturdays,” which conflicts with the published opening hours showing the clinic closed Saturdays. - The building setup is mentioned: a spacious waiting area with separate areas for cats and dogs. - Practical help with non-registered cases is described (advising someone who found a lost cat to bring it in so they could help find the owner). - Experiences with process/consistency are mixed: one person notes “each time different doctor or nurse,” and another describes a sedation/“put out” appointment being mishandled after a staff change (a vet called David “no longer works there,” and the clinic hadn’t captured the sedation/anaesthetic requirement correctly). (Ownership group/independent status is not stated in the provided sources.) ## Services Based on the provided clinic data and what owners describe in reviews, services mentioned include: - Veterinary nurse training facility (stated in clinic data). - Emergency veterinary services (24/7 or extended hours) (stated in clinic data; no additional detail provided in the website summary). - Same-day appointments for unplanned issues (reported by owners). - Vaccinations/annual check-up (described as booked for one dog). - Nail clipping (described as planned alongside an annual check-up). - Sedation/being “put out” for procedures (mentioned as required for a dog’s visit; scheduling did not go smoothly in one review). - Treatment for a suspected yeast infection, including medication and ear drops (as described by one owner). - Euthanasia (one detailed account), including keepsake support (a card with a paw print). ## Pricing Prices are only mentioned in one negative review: - £200 for a consultation described as “less than 10 minutes.” - Medication described as £2.50 per pill (reviewer compares this to under £1 elsewhere online). - Ear drops priced at £55 (reviewer questions why they were advised for use on paws). ## People Named individuals mentioned in the latest reviews: - **Rachel**: singled out positively (“Shout out to Rachel. She is amazing!!!”), though no specific clinical action is described beyond how the pet was treated. - **David**: referenced in a complaint about an appointment booked around sedation/being “put out” for a jab/check-up/nail clip; the owner reports being told on arrival that David no longer worked there, and that the plan couldn’t be carried out as expected. Across reviews, owners describe vets and nurses who: - Take time and explain things clearly during appointments (one long-term client specifically mentions clear explanations and unhurried consults). But there are also reports of: - Lack of continuity (“each time different doctor or nurse”). - Booking/communication failures around sedation instructions and follow-up charges for replacement sedation tablets after a disrupted appointment. ## Reviews **4.8 stars from 277 reviews.** Themes below are drawn from the latest written reviews available to us. - **Appointment access and communication:** multiple owners report being able to get same-day appointments; one complaint describes poor internal note-taking about sedation/anaesthetic requirements and a wasted visit after sedating the dog. - **Facility experience is inconsistent:** one reviewer describes a “spacious” waiting area with separate cat/dog areas; another describes the reception/waiting area as unclean (hair and strong smell). A different reviewer says the clinic “look amazing.” - **Compassionate support at euthanasia:** one detailed review describes being treated with “kindness and dignity,” no pressure for immediate payment after euthanasia, and receiving a sympathy card with a paw print. - **Costs and prescribing approach:** one reviewer reports high charges for a short consult and medication pricing they felt was excessive, and felt the exam added little beyond confirming what they already suspected.