Poole Vets4Pets Ltd

Poole Vets4Pets Ltd is part of the Vets4Pets group and is listed as a veterinary nurse training facility. Owners use the practice for routine care such as vaccinations, discussion of ongoing problems including skin and tummy issues, and palliative or end-of-life planning for older cats. Recent feedback is mixed: many reviewers describe caring, friendly staff, while others report concerns about dismissed symptoms, delayed investigation, or handling during serious illness.

Services

•Routine veterinary care: Reviews mention general appointments for dogs, cats and puppies, including vaccinations and first visits.
•Palliative and end-of-life discussions: One owner of a 20-year-old cat describes a supportive consultation about palliative care, saying the vet listened and did not push treatment decisions.
•Investigations and diagnostics: Reviews refer to discussions around blood tests and x-rays, particularly for tummy or gastrointestinal concerns.
•Skin and allergy-related problems: Owners mention repeated visits for a skin rash, with yeast infection and allergies discussed, and one review comparing this with later skin sampling and testing elsewhere.
•Gastrointestinal care: One reviewer mentions being sent home with gut medication after a visit for tummy issues.
•Training role: The practice is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services.

People

•Hannah: Named by one reviewer after a palliative-care consultation for an elderly cat, where she was described as kind, professional, and willing to listen without pushing interventions.
•Reception and wider team: Reviews give a mixed picture, with some owners praising staff and reception for being kind, friendly, helpful and good with puppies, while others describe a less positive front-desk experience.

Reviews

Google rating: 4.5/5 from 423 reviews.

•Several recent reviewers describe the team as kind, caring, friendly and helpful, with one saying they would not want to take their dog anywhere else and another saying the practice has been good with both dogs and cats.
•Positive comments also mention the clinic being very clean and providing good service, plus supportive advice for new puppy owners.
•A recurring negative theme is concern about investigation of ongoing problems: one reviewer says a long-running skin condition was repeatedly labelled as yeast or allergies without tests, before improving after samples and skin tests elsewhere.
•Other critical reviews describe feeling dismissed when raising concerns, including one account involving tummy issues and requested blood tests, and another describing a distressing vaccination visit involving restraint and advice the owner found inappropriate.

Reviews for Poole Vets4Pets Ltd

Note: Showing the 10 most recent Google reviews out of 423 we track in total. Recent reviews may not be representative of overall sentiment.

Rebecca Cresswell

2 months ago

Wouldn’t want to take our dog to any other vets, they are all so caring and wonderful, genuinely love the animals that they care for.

Lyn Bourne

3 months ago

Always kind and friendly staff.

Sarah Ann Louise Payne

4 months ago

Took my Dachshund x Pug to Vets4Pets Ashley Road because she had developed a nasty skin rash. No tests were done and I was just told it was a yeast infection and allergies. Eighteen months later she was still suffering after numerous visits and I was still told it was yeast and allergies. I decided to take her to another vets and they took samples and did skin tests and it was not a yeast infection or allergies. They prescribed antibiotics and thankfully now she’s recovering at long last. The new vets did more for us in a week than Vets4Pets did for us in eighteen months so if you care for your pets don’t use them.

david glasbrook

5 months ago

Chinazor Ada-Joe

Rikki Ellett

Very clean Good service

Graham Horrobin

7 months ago

Always helpful and mindful of pets. Have been with them with both dogs and cats - never a problem

V B

Took my pet in with concerns about tummy issues, Holes Bay. Suggested an x-ray and blood tests but my suggestions were dismissed. I insisted on blood tests, and it turned out my pet had other issues I wouldn't have known about had I not asked for a blood test. I was sent away with gut meds and no advice or treatment for the other symptoms. Decided to try Ashley Rd, Poole for a second opinion and was told there's no concerns. I had to bring my pet back in as an emergency and the vet did not treat it as such and was uninterested, lacked empty and was not in a hurry to even try to help my pet. The vet watched my pet die in pain, only to tell me after the fact that the best thing would have been to put my pet down. If you love your pets, PLEASE do not bring them to this demonic veterinary practice to suffer neglect, they deserve only the best.

Rebekah Champion

1 year ago

I had my first experience of this vet yesterday. My cat is 20 years old and is looking at palliative care. The vet was absolutely fabulous. Did not push me into anything, was incredibly kind and really listened to me. I wouldn’t hesitate to go back there. Particular shout out to Hannah that saw my cat. She was just a delight and highly professional.

Mia Cat

Don’t come here if you care about your pets. When taking my 1yr old 5.5kg Pomeranian for a vaccine the vet decided to take my dog to a private room and wrap a towel around his head. She also suggested I pinch him to prepare him for further vaccines in the future! Ever since he has been incredibly nervous and clearly has trauma. I went into Vets4Pets with my complete trust, thinking they would treat my dog with the upmost care, but I was wrong. I’m deeply saddened and upset by this practice and will avoid this chain all together now. It’s heartbreaking that this vet is in a position of power, when all she does is clearly abuse it. The receptionists are not friendly either. I recommend you avoid this place.