Poole Vets4Pets Ltd – Vets in Poole
Clinic Overview
Poole Vets4Pets Ltd, located in Poole, is an established veterinary clinic with a solid reputation based on a comprehensive 4.5-star rating from 418 Google reviews. This suggests a high level of customer satisfaction overall, with a substantial number of reviewers contributing to this rating, making it a reliable indicator of the clinic's general performance.
The clinic also functions as a Veterinary Nurse Training facility, which may contribute to the high level of care and professionalism noted by many reviewers. Positive reviews highlight the clinic's attentive and caring staff, with specific praise for veterinarians like Hannah, who was commended for her kindness and professionalism in the care of an elderly cat. The staff is frequently described as helpful and mindful, offering sound advice and maintaining a welcoming atmosphere.
However, there are notable criticisms that should be considered. Two reviews recount distressing experiences, including a lack of empathy and inadequate treatment during emergencies, as well as questionable handling techniques during routine procedures. These accounts suggest that while many clients have had positive experiences, there is a need for consistency in the quality of care provided.
In summary, Poole Vets4Pets Ltd appears to be a reputable veterinary clinic with a majority of satisfied clients, bolstered by a strong overall rating. However, potential clients might wish to consider the mixed feedback and address any concerns directly with the clinic to ensure their specific needs and expectations are met.
Special Services
Animals Treated at Poole Vets4Pets Ltd
Animals We Treat
Companion Animals
Opening Hours – Poole Vets4Pets Ltd
Opening Hours
Hours
Reviews for Poole Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 422 we track in total. Recent reviews may not be representative of overall sentiment.
Lyn Bourne
3 weeks ago
Always kind and friendly staff.
Sarah Ann Louise Payne
a month ago
Took my Dachshund x Pug to Vets4Pets Ashley Road because she had developed a nasty skin rash. No tests were done and I was just told it was a yeast infection and allergies. Eighteen months later she was still suffering after numerous visits and I was still told it was yeast and allergies. I decided to take her to another vets and they took samples and did skin tests and it was not a yeast infection or allergies. They prescribed antibiotics and thankfully now she’s recovering at long last. The new vets did more for us in a week than Vets4Pets did for us in eighteen months so if you care for your pets don’t use them.
david glasbrook
2 months ago
Chinazor Ada-Joe
2 months ago
Rikki Ellett
2 months ago
Very clean Good service
Graham Horrobin
a month ago
Always helpful and mindful of pets. Have been with them with both dogs and cats - never a problem
V B
a month ago
Took my pet in with concerns about tummy issues, Holes Bay. Suggested an x-ray and blood tests but my suggestions were dismissed. I insisted on blood tests, and it turned out my pet had other issues I wouldn't have known about had I not asked for a blood test. I was sent away with gut meds and no advice or treatment for the other symptoms. Decided to try Ashley Rd, Poole for a second opinion and was told there's no concerns. I had to bring my pet back in as an emergency and the vet did not treat it as such and was uninterested, lacked empty and was not in a hurry to even try to help my pet. The vet watched my pet die in pain, only to tell me after the fact that the best thing would have been to put my pet down. If you love your pets, PLEASE do not bring them to this demonic veterinary practice to suffer neglect, they deserve only the best.
Rebekah Champion
9 months ago
I had my first experience of this vet yesterday. My cat is 20 years old and is looking at palliative care. The vet was absolutely fabulous. Did not push me into anything, was incredibly kind and really listened to me. I wouldn’t hesitate to go back there. Particular shout out to Hannah that saw my cat. She was just a delight and highly professional.
Mia Cat
a year ago
Don’t come here if you care about your pets. When taking my 1yr old 5.5kg Pomeranian for a vaccine the vet decided to take my dog to a private room and wrap a towel around his head. She also suggested I pinch him to prepare him for further vaccines in the future! Ever since he has been incredibly nervous and clearly has trauma. I went into Vets4Pets with my complete trust, thinking they would treat my dog with the upmost care, but I was wrong. I’m deeply saddened and upset by this practice and will avoid this chain all together now. It’s heartbreaking that this vet is in a position of power, when all she does is clearly abuse it. The receptionists are not friendly either. I recommend you avoid this place.
Sarah Talbot
a year ago
The staff here are incredible! Amazing place, looked after our puppy, gave good advice, absolutely wouldn't go anywhere else. Best place by far ! Thank you to the staff/ receptionist here.
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