Medivet Poole 24 hour (Walton Lodge Vets)

Services

• •24/7 emergency and out-of-hours care, including urgent same-day and last-minute appointments. Recent reviews mention easy emergency booking, Sunday night visits, and pets being seen promptly, sometimes within minutes.
• •Overnight care and 24-hour support, with one owner saying they chose the practice specifically because it offers continuous care rather than daytime-only cover.
• •Emergency assessment and stabilisation, with review examples including a senior dog with cluster seizures, a dog with very swollen sore eyes, an eye problem where treatment was adjusted after close examination, and a sudden severe feline emergency involving saddle thrombus.
• •End-of-life care, including euthanasia when prognosis is poor. One detailed review described clear explanations, compassionate handling, and time given for the family to say goodbye.
• •Routine care through a monthly plan, described by an owner as including annual checks, claw cutting, vaccinations, and flea treatments.
• •Veterinary nurse training facility, according to the clinic information.

Pricing

No published pricing information is currently available for this clinic, and recent reviews give a mixed picture on emergency costs, with one owner describing a Sunday night visit as reasonably priced while another reported a much higher-than-expected quote.

People

• •Rebecca and Sian were thanked for being patient, friendly, and accommodating during an out-of-hours visit with a difficult-to-handle dog.
• •Tracey was previously praised for her professional manner, confidence with cats, and for arranging to gather previous records from another vet.
• •Fave, a receptionist, was mentioned warmly by a returning client whose dog had become more relaxed on visits.
• •Reviews also speak positively about the wider vet, reception, and nursing team, describing them as friendly, attentive, professional, calming, and reassuring during urgent visits.

Reviews

Google rating: 4.6/5 from 398 reviews. Recent feedback is mostly very positive overall.

• •Strong emergency access: owners often mention being able to book urgent appointments easily and being seen quickly, including out of hours and on Sunday nights.
• •Kind and reassuring staff: reviews regularly describe the team as friendly, calm, patient, and genuinely caring with nervous pets and worried owners.
• •Clear clinical communication: several owners mention clear explanations, attentive examination, treatment adjustments where needed, and practical advice on next steps.
• •Some pricing sensitivity: while one reviewer felt an emergency visit was reasonably priced, there is also an isolated recent complaint about a very high quote and poor communication around costs.