Medivet Poole 24 hour (Walton Lodge Vets)

Medivet Poole 24 hour (Walton Lodge Vets) is part of the Medivet group and is set up for round‑the‑clock care, including out‑of‑hours emergencies. Owners repeatedly describe being able to book urgent appointments quickly and being seen promptly, including on weekend nights. Recent reviews include specific examples such as supporting a senior dog with cluster seizures, treating a dog with very swollen sore eyes, and handling a sudden, severe feline emergency (saddle thrombus) where the vet explained prognosis clearly and facilitated a calm, family-present euthanasia.

Services

•24/7 emergency and out‑of‑hours consultations, including urgent same‑day/last‑minute bookings mentioned in reviews.
•Overnight care / 24‑hour service (mentioned by an owner choosing the practice specifically for this).
•Emergency triage and in‑clinic stabilisation, with examples including
•Senior dog experiencing cluster seizures
•Dog with swollen, sore eyes
•Cat with saddle thrombus, including end‑of‑life care when prognosis was poor
•End‑of‑life care (euthanasia) described in detail by one reviewer (clear explanation, time for family to say goodbye, “quiet, dignified end”).
•Routine care via a monthly plan (as described by an owner): annual checks, claw cutting, vaccinations, and flea treatments.
•Veterinary nurse training facility (listed in the clinic data).

Pricing

•Out‑of‑hours consultation fee: £130 for consultations between 7pm and 9am (website summary; described as a nationwide fee).
•One reviewer said a monthly payment plan “saved myself £200 straight away,” but no plan price or full terms were provided in the available information.

People

•Rebecca and Sian were named in an out‑of‑hours visit; the owner said they were patient with a difficult-to-handle dog and that they were seen promptly.
•Tracey (vet) was praised for a professional approach and handling cats confidently; the reviewer noted she registered previous notes and said she would contact prior vets for records.
•An unnamed vet was highlighted in an emergency cat case for clear explanations and prognosis, and for giving the family time and space to say goodbye before euthanasia.

Reviews

4.6 stars from 319 reviews. - Speed and access in emergencies: multiple owners mention easy booking for emergencies/last‑minute appointments and being seen quickly (including “within minutes” and prompt out‑of‑hours care).

•Clear communication about next steps: reviewers describe being advised on “best next steps,” kept up to date, and given a clear prognosis in serious cases.
•Handling stressful or complex cases: examples include cluster seizures in a senior dog, severe eye swelling, and a sudden catastrophic feline condition.
•Supportive end‑of‑life care: one detailed account describes a calm euthanasia with time for the whole family to be present.
•Value perceptions vary by context: one owner found an emergency Sunday night visit “reasonably priced,” and another cited saving £200 via a monthly plan (without plan pricing details).

Reviews for Medivet Poole 24 hour (Walton Lodge Vets)

Note: Showing the 5 most recent Google reviews out of 319 we track in total. Recent reviews may not be representative of overall sentiment.

Joanna Foster

in the last week

Very friendly & helpful team. Also, reasonably priced for an emergency Sunday night visit.

Emma Hordle

a week ago

Friendly, professional service.

Nigel Morris

3 weeks ago

As always, welcoming, professional & efficient.

Ruben Correia

It was really easy to book an emergency appointment, and the team were great with my dog, Nina. They took good care of her and clearly advised us on the best next steps, which was very reassuring. I was very impressed with the service and how well she was looked after.

Alice Jones

4 weeks ago

I cannot say enough positive things about MediVet Poole and the team there. I took my senior dog in who suffers from seizures and was having a bad cluster. From the moment I called and spoke to them to walking in, and even after I had left when I called with a question, they were nothing but kind, calming and patient. I would recommend the practise to anyone locally as a regular vet and if it’s out of hours I would recommend to anyone within BCP.

Jac Williams

Last night we had to take my parents dog into the out of hours service as he had very swollen sore eyes, we were seen very promptly by Rebecca and sian who were both so lovely and patient with Reg who's unfortunately not the most easy patient to deal with. They were so friendly and accommodating I would definitely recommend them. Thank you again ladies. 💓

Andy Longman

2 months ago

I was placed in the horrid position of having to take my beloved cat here on a Sunday evening when she suddenly became ill without warning. She was seen by the vet within minutes and we were kept up to date. Sadly she had saddle thrombus, and I was forced to make the decision to have my best friend of 15 years put to sleep. The vet was very understanding, very clearly explained what was happening and gave a clear prognosis which helped guide that decision in such a short space of time. She allowed my cats whole family to say goodbye and be surrounded by the people she loved most in the world and then give her the quiet, dignified end she deserved with me by her side. My heart is broken, but my best friend was able to cross the rainbow bridge without knowing suffering til the very end or her happy life with us. Thank you for giving that to her. I'll miss her forever, but ill always be able to remember her at her strongest, bossiest and lovliest.

Rosie

3 months ago

The vet was great! Knowledgeable, caring and empathetic. Reception lady also lovely. Thank-you for helping my dog! Easy to book last minute appointment too. We were in the area on holiday so it was a bit stressful but I’m happy to say Teddy is doing much better and even enjoyed an open-top bus journey to Swanage!

Michael Begley

Great care was taken and I felt confident they would be cared for. I have had cats and logs all my life so have been to a few vets and I have say these guys were great. I was recommended by 2 friends and having had my share of vets visits I was keen to register her as they had overnight care and offered a 24hr service. Sick animals do not understand 9-5. They have a monthly payment plan which includes annual checks, claw cutting (best of luck when they need those doing) vaccinations and flea treatments. It was a no brainer so I went for that and saved myself £200 straight away. My vet was Tracey and she was excellent, a great bedside manner with the cats and was very professional. She registered their previous notes and will contact their previous vets to get their records. Tracey is a cat owner so she was very used to my feline companions. I am sure all the vets are great with cats but I felt she had an affinity with them. Hopefully we will only see Tracey for their annual checks but if it’s more than that I am sure they will be in good hands.

katie Bridgewater

5 months ago

I could not feel safer knowing that the staff at medivet look after my boy. They call me and they let me chat about him when he is in their care even if I'm off topic. He's been admitted 3 times and every time I call they get me in without any issues. I only moved to the area in October 2024. I have a dog who is register with a different vet and I'm going to move her to medivet as they truly are amazing. Thank you