Companion Care (Poole) Ltd T/A Poole Holes Bay Vets4Pets

I changed from this vets 4 years ago . My cat suffered a terrible death having taken her to this practice my cat was goven an injection because she had digested something and I was told there was nothing more they could do . I went back when she was dying and I was visibly upset . The vet who saw her denied saying this. Instead of foung the kindest thing and puuting her to sleep i then had to drive her to an overnight vetinary and had a call in the morning graphically explaining that she was in a terrible state blood coming out of her nose etc and that she needed to be put down. It was traumatic to say the least . I would not recommend them .

We used Vets4Pets for 5 years when we lived in the area. They were always brilliant with our dog, had appointments available at short notice, and were easy to get hold of. Thank you for the care and attention over the years!

We used Vets4Pets for 5 years when we lived in the area. They were always brilliant with our dog, had appointments available at short notice, and were easy to get hold of. Thank you for the care and attention over the years!

Took my pet in with concerns about tummy issues, Holes Bay. Suggested an x-ray and blood tests but my suggestions were dismissed. I insisted on blood tests, and it turned out my pet had other issues I wouldn't have known about had I not asked for a blood test. I was sent away with gut meds and no advice or treatment for the other symptoms. Decided to try Ashley Rd, Poole for a second opinion and was told there's no concerns. I had to bring my pet back in as an emergency and the vet did not treat it as such and was uninterested, lacked empty and was not in a hurry to even try to help my pet. The vet watched my pet die in pain, only to tell me after the fact that the best thing would have been to put my pet down. If you love your pets, PLEASE do not bring them to this demonic veterinary practice to suffer neglect, they deserve only the best.

Took my pet in with concerns about tummy issues, Holes Bay. Suggested an x-ray and blood tests but my suggestions were dismissed. I insisted on blood tests, and it turned out my pet had other issues I wouldn't have known about had I not asked for a blood test. I was sent away with gut meds and no advice or treatment for the other symptoms. Decided to try Ashley Rd, Poole for a second opinion and was told there's no concerns. I had to bring my pet back in as an emergency and the vet did not treat it as such and was uninterested, lacked empty and was not in a hurry to even try to help my pet. The vet watched my pet die in pain, only to tell me after the fact that the best thing would have been to put my pet down. If you love your pets, PLEASE do not bring them to this demonic veterinary practice to suffer neglect, they deserve only the best.

Have had some incredible service from these guys, a couple of difficult experiences due to the nature of our pets but they have rectified any issues and then gone above and beyond to amend. Dan (the owner) is incredibly knowledgeable and you can really see his love for animals. Kate (nurse) who's good vibes and positivity attitude really makes a stressful vets visit much more bearable, is a credit to Poole Holes bay. (Vets Chloe and Rachel were always Amazing with us and our rabbits it's such a shame they left). Overall a very good vets. These guys do a really hard, demanding job and I do just want to say thank you, we need a few more like you.

Have had some incredible service from these guys, a couple of difficult experiences due to the nature of our pets but they have rectified any issues and then gone above and beyond to amend. Dan (the owner) is incredibly knowledgeable and you can really see his love for animals. Kate (nurse) who's good vibes and positivity attitude really makes a stressful vets visit much more bearable, is a credit to Poole Holes bay. (Vets Chloe and Rachel were always Amazing with us and our rabbits it's such a shame they left). Overall a very good vets. These guys do a really hard, demanding job and I do just want to say thank you, we need a few more like you.

I took my pet here for the first time in a long while. I was made to feel like an irresponsible pet owner for not taking my pet to the vet regularly. I agreed to the £282 blood test however was told that the bloods couldn’t be taken as my cat was biting and that was “what happens when you don’t take them to a vet regularly, they are not used to blood tests”. - how unprofessional and rude! Please present me a cat or even a human who just loves a blood test. I felt that the vet/nurse or whoever it was we saw was not knowledgable in her craft. She became task orientated and actually didn’t deal with the issue that I’d taken my cat for in the first place. I remember why I stopped taking my cat here as I was treated this way in the past but unfortunately all the decent vets have closed their books for now so I had no choice.

I took my pet here for the first time in a long while. I was made to feel like an irresponsible pet owner for not taking my pet to the vet regularly. I agreed to the £282 blood test however was told that the bloods couldn’t be taken as my cat was biting and that was “what happens when you don’t take them to a vet regularly, they are not used to blood tests”. - how unprofessional and rude! Please present me a cat or even a human who just loves a blood test. I felt that the vet/nurse or whoever it was we saw was not knowledgable in her craft. She became task orientated and actually didn’t deal with the issue that I’d taken my cat for in the first place. I remember why I stopped taking my cat here as I was treated this way in the past but unfortunately all the decent vets have closed their books for now so I had no choice.

Amazing practice. My dog River became tangled in the boot of my car with his lead and a blanket on route to have his booster injections. The staff were amazing and quickly came to the rescue to free him. They calmed me down and acted professionally with compassion. Great team work. Thank you again so much