Priory Veterinary Group

- Compassion in difficult moments: multiple reviewers focus on kind, personal handling of euthanasia, including praise for both reception staff and vets. - Strong communication and reassurance: owners often mention feeling kept informed, listened to and supported, particularly during ongoing treatment or more serious illness. - Dentistry is a recurring strength: several reviews mention dental procedures under anaesthetic, including a 17-tooth extraction, with good follow-up and smooth recoveries.

Priory Veterinary Group in Christchurch is a well-reviewed local veterinary group, with recent feedback highlighting calm, compassionate care across routine treatment, dentistry, chronic condition management and end-of-life support. Reviews mention appointments and follow-up across its Purewell, Highcliffe and Lymington sites, as well as overnight inpatient care when needed. Owners regularly praise the team’s communication, reassurance and willingness to work patiently with more complex or reactive pets.

Services

•Emergency and inpatient care: Recent reviews describe round-the-clock care over two nights for a dog with haemorrhagic gastroenteritis, with regular updates and a good recovery afterwards.
•Diagnostics and ongoing medical care: Owners mention support while working towards a diagnosis, with treatment continuing where needed. Longer-term management is also noted, including successful treatment for Cushing’s disease over many months.
•Surgery and procedures: Reviews mention neutering with good aftercare, as well as dental procedures under anaesthetic. Recent examples include a dog having 17 teeth removed at the Purewell hospital, with follow-up at Lymington, alongside other positive reports of dental treatment and recovery.
•Cardiology: One reviewer specifically refers to Jess as their dog’s cardiologist, suggesting cardiology care is available for some cases.
•Support for complex patients: Reviews describe the team taking extra care with anxious or reactive dogs, including adapting how appointments were handled.
•End-of-life care: Several owners describe euthanasia being handled gently and compassionately, with staff supporting both pets and owners through difficult appointments.

Pricing

No published pricing information is currently available for this clinic.

People

•Emma (vet): praised for caring treatment, with one owner saying their dog made a full recovery.
•Marcus (vet): repeatedly mentioned for diagnostic support, dental care, clear communication and a knowledgeable, reassuring approach.
•Sophie: thanked for a smooth neutering experience and also named positively in connection with dental treatment.
•Jess (cardiologist): described as open-minded, a good listener and generous with explanations.
•Imogen (vet): praised for thoughtful treatment planning, taking time with questions and explaining things clearly.
•Alex: thanked for making a euthanasia appointment as gentle as possible.
•Alexa (vet) and Sam: singled out for long-term support with a dog with multiple health problems, including flexible handling of a reactive patient and compassionate end-of-life care.

Reviews

Google rating: 4.7/5 from 353 reviews. Recent feedback is strongly positive overall.

•Compassion in difficult moments: multiple reviewers focus on kind, personal handling of euthanasia, including praise for both reception staff and vets.
•Strong communication and reassurance: owners often mention feeling kept informed, listened to and supported, particularly during ongoing treatment or more serious illness.
•Dentistry is a recurring strength: several reviews mention dental procedures under anaesthetic, including a 17-tooth extraction, with good follow-up and smooth recoveries.
•Trusted care across different branches: reviewers mention positive experiences at Purewell, Highcliffe and Lymington, with friendly vets, nurses and support staff. One reviewer also described the practice as reasonably priced.

Reviews for Priory Veterinary Group

Note: Showing the 10 most recent Google reviews out of 353 we track in total. Recent reviews may not be representative of overall sentiment.

Jenny Jones

3 weeks ago

I would like to say a special thank you to the kind an supportive and attentive receptionist on how i was greated wirh thoughtfullnes and kindness. I was crying and unable to talk as i was bringing my cat to be put to sleep. She showed compassion throughout and was so generally attentive. I would also like to thank the vetwho treated sugar and me and my partner with the greatest kind professional approach. It realky means alot and he did very well in difficult sad curcumstances and made us feel valued . He must get used to dealing with animals being put to sleep but he made it very personal. Thank you priory vets❤

Jacqueline Whelan

Excellent Veterinary Group. They are so professional, friendly and efficient from the vets, nurses and staff giving utmost care to our greyhound, Lucy, who had 17 teeth out at their Purewell hospital. They always go that extra mile to put your mind at ease. I wouldn't hesitate to recommend them. One week later, checked in at their Lymington branch to see how Lucy's mouth was and she's going on fine. Here again, wonderful friendly vet, nurses and staff that were so thorough. Cannot give Priory enough praise.

Clodie Sutcliffe

1 month ago

Had our first trip to the new Lymington branch to see Imogen, who has been looking after one of our dogs for several weeks. It’s a lovely environment and easy to get to. Imogen is such a caring vet, our boys absolutely love her. I always feel that she takes time to think of a treatment plan, responds to any of my questions and explains everything fully. It is a pleasure to deal with her. She completely understands crazy spaniels!

Lucy Abamu

Sarah Murphy

casey crispin

3 months ago

Took my dog here to see Emma she was amazing truly cared about our dog and was amazing all the staff are lovely and our dog is fully recovered couldn’t ask for more

Kate

My dog had haemoragic gastroenteritis. She’s an old lady and very dear to us. The team at Priory Vets provided sympathetic round the clock care for our beautiful friend for two nights. She is now recovering well. I can now look forward to a few more healthy years with her. Thank Priory Vets for your excellent service. Nearly two years on from our last encounter my old lady has finally come to the end of her days. Running up to this time I would like to complement Priory on the excellent service we received. Merlot was diagnosed and successfully treated for many months with Cushing’s disease and finally when her time had come the empathetic and incredibly supportive team helped her to sleep in a rather beautiful way. Never to be forgotten, our thanks go out to the fantastic team at Priory

Jana Kitcher

4 months ago

Lovely practice, helpful, friendly staff, nurses and vets. I took my dog to be neutered, it was quick, easy, he recovered well. Great after care. Thank you to Sophie for doing such a good job.

Jim Carter-White

A sad day for us saying goodbye to to our beloved Border Collie. Alex made the process as gentle as possible

Christine ackers-griffin

5 months ago

Vet Marcus and all staff very helpful and supportive in finding a diagnosis for our Jack. Russel Tiny .. highly recommend . Treatment still ongoing