Magnolia House Veterinary Clinic

- Recent feedback is overwhelmingly positive, with many owners describing the team as kind, calm and professional, especially in stressful or emotional situations. - The practice continues to stand out for exotic pet care, with strong comments from guinea pig, chinchilla and tortoise owners. - Reviewers often mention clear communication, saying staff take time to explain treatments, keep owners informed, and discuss options honestly.

Services

•Small animal and exotic pet care: The clinic sees common household pets as well as exotics. Recent feedback mentions care for cats, dogs, guinea pigs, chinchillas and tortoises, reinforcing the practice’s established reputation with less common species.
•Consultations and treatment planning: Owners often describe clear explanations around diagnosis, treatment and ongoing care, including thoughtful discussions of options and aftercare.
•Urgent, complex and supportive care: Reviews mention same-day help for urgent problems, treatment for a seriously ill dog, support for an elderly cat at end of life, and emergency care for small pets.
•Routine and certificate services listed by the clinic: Dog vaccinations, BVA hip and elbow scoring, and travel certificates are listed services.

Pricing

No published pricing information is currently available for this clinic.

People

•Stan (vet): Frequently praised for exotic pet knowledge, especially by owners of guinea pigs and chinchillas, with reviewers highlighting both his expertise and clear communication.
•Jenny (vet): Described as kind and gentle, with owners saying she is especially reassuring with older dogs.
•Esme (veterinary surgeon): Mentioned very positively in a tortoise case, with feedback focusing on her attentiveness, knowledge and thorough explanations.
•Wider team: Reception staff and vet nurses are regularly described as helpful, polite, caring and professional.

Reviews

Magnolia House Veterinary Clinic has 4.9 stars from 243 Google reviews.

•Recent feedback is overwhelmingly positive, with many owners describing the team as kind, calm and professional, especially in stressful or emotional situations.
•The practice continues to stand out for exotic pet care, with strong comments from guinea pig, chinchilla and tortoise owners.
•Reviewers often mention clear communication, saying staff take time to explain treatments, keep owners informed, and discuss options honestly.
•There is also a serious negative review relating to post-operative care, but the broader recent pattern remains strongly favourable, including praise for Jenny, Stan, Esme, the nurses and the reception team.

Reviews for Magnolia House Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 243 we track in total. Recent reviews may not be representative of overall sentiment.

Krisztian Vereb

4 weeks ago

Cameron Josic

1 month ago

beatrice heslin

1 month ago

My cat Persia is registered here. The staff are always helpful and take time to explain treatments.

Rv M

3 months ago

Our elderly cat had taken a turn for the worst and we quickly realised that the time had come. I phoned my usual practice and was informed several times how busy they were and we couldnt be seen until the end of the day. I phoned Magnolia is desperation and within the hour they had Rockys notes, registered him and had an appointment booked. The staff were absolutely amazing and Rocky slipped away peacefully as he deserved. I cannot thank you enough.

Jake Spencer

3 months ago

Honestly can't recommend the team here enough had an emergency with our chinchillas though sadly one passed before we could make the appointment but they did everything they could for the one who did make it, the team are fantastic, professional and so caring about our animals, will be inquiring about registering our other chinchilla here for check up or anything else

victoria wise

7 months ago

This place has Angels working in there, those who trully CARE abour your pet and you. They helped me many times and at the times they could not help they made me feel special and cared for. Thank you SO much for being so kind and so professional. You are the best. ❤️💕❣️

Trevor Mathieson

7 months ago

Our tortoise had suffered what we thought was a prolapse. Having been with our local vet Seadown for many years previously, we called them for advice. The receptionist at Seadown was very unhelpful and told us that because it had been over 4 years since our last appointment, we would have to re-register, which could take 6 to 8 weeks. We were not offered an appointment. So we contacted Magnolia House vets, and the service we received was second to none. The receptionist was more than helpful, and despite having to register and being fully booked, we were offered a 6pm appointment that day. On our arrival, the receptionist was cheerful and very helpful. The vetinary surgeon, Esme, was fantastic. She was very knowledgeable and extremely attentive and explained everything. We left Amber with them. Whatever the outcome, we could find no fault in the service we received and believe Amber will receive the best care possible. 12 out of 10. Thank you. March 2026. It has been a year since Amber was treated and she is still doing very well.

holly edwards

7 months ago

Please if you love your fur babies don’t use this vets!!!!!!! My dog died due the neglect. He went In for a routine operation told me everything went great. But a few days later I had to take him back because he had an infection, wouldn’t eat or drink and he started having trouble’s breathing they didn’t care and just disregarded me about everything and sent me home.. He died later that night!!!

Chris Sibthorp

7 months ago

Jenny helped us with our Sydney So kind to our old boy

katie coombe

7 months ago

Honestly the best vets I’ve ever been to, so lucky to have found them recently, they saved my little dogs life. So, so knowledgeable and I felt 100% comfortable leaving my dog there for treatment knowing she would receive the best care and that they would do everything they could to save her. Very honest with me throughout her illness and made sure I understood everything that was going on. The vet nurses were brilliant and the reception staff so polite, kind and helpful. Cannot recommend them enough you will be be in good hands if you register your pet with them.