Medivet Christchurch (Best Friends Vets)

Medivet Christchurch (formerly Best Friends Vets) is part of the Medivet group. The practice appears focused on routine consultations and common first-opinion problems, with owners mentioning booster vaccinations, stomach upsets, lump checks and calm support for anxious cats during visits. Medivet also states that clients have access to 24/7 veterinary centres, with a nationwide overnight emergency consultation fee.

Services

• •Routine appointments and everyday health care: check-ups, routine consultations and booster vaccinations are all mentioned by owners.
• •Assessment of common problems: recent examples include checking a chest lump during a booster visit and discussing a dog’s upset stomach, including diet as a possible cause.
• •Practical support for nervous pets: one owner describes the team helping safely contain a highly stressed cat on arrival, using the practice’s own cage and calm handling before the check-up.
• •Emergency arrangements: Medivet states that clients have access to 24/7 veterinary centres for day or night emergencies.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The stated overnight emergency consultation fee is £130. Reviews also include positive value comments, with one owner calling the practice reasonably priced and another saying a lump sample taken during a booster visit was not charged as an extra.

People

• •Rosie (vet): the main named vet in recent reviews, praised for being knowledgeable, kind and unhurried. Owners specifically mention her with Princess, Benji and a newly adopted rescue cat.
• •Stephan: mentioned by clients as a previous clinician whose departure had concerned some long-standing owners.
• •Reception and vet team (unnamed): praised for calm, practical help in stressful situations, including assisting with a frightened cat that arrived loose in a car.

Reviews

Google shows 4.6 stars from 117 reviews. Recent written feedback is very positive overall.

• •Reviewers repeatedly describe the team as friendly, knowledgeable, compassionate and caring, with several saying they have used the practice for many years.
• •Rosie is mentioned several times by name, with owners praising her calm manner, kindness and the time she gives during appointments.
• •Owners highlight good handling of nervous animals, including one detailed account of staff helping secure and settle a distressed cat before its consultation.
• •Comments on value are favorable, including “reasonably priced” and praise for not charging extra for a lump sample taken during a booster appointment.