The Pet Practice – Vets in Christchurch
Clinic Overview
- Recent feedback is consistently warm, with owners describing the team as kind, caring, friendly and professional. - Communication stands out strongly: reviewers mention diagnoses and treatments being explained carefully, and staff taking time with both pets and owners. - Pets being relaxed at the practice is a recurring theme, including nervous or excitable dogs being handled calmly and made comfortable.
Services
- •General veterinary consultations for dogs and cats, including ongoing care for pets seen from puppyhood and for multi-pet households.
- •Surgery, with owner feedback specifically mentioning spay procedures, alongside clear communication before and after treatment and good recovery support.
- •Urgent care and rapid access, with owners regularly mentioning quick appointments, prompt help, and efficient service when pets need to be seen.
- •Treatment for day-to-day problems and minor injuries, with recent examples including help for a sore paw and support for nervous dogs during injections.
- •Preventive care support, including a Pet Plus plan mentioned by one owner as offering extras and savings.
- •Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Ben Johnson (vet, founder): named as the founder of the practice.
- •Izzy (vet): praised for calmly managing a dog's nerves before an injection.
- •Hannah: mentioned for being calming, professional and reassuring with dogs, including during a spay procedure.
- •Guy: repeatedly described as especially welcoming and popular with dogs.
- •Wider team: frequently described as friendly, supportive, professional and good at putting pets and owners at ease.
Reviews
Google rating: 4.9 stars from 94 reviews.
- •Recent feedback is consistently warm, with owners describing the team as kind, caring, friendly and professional.
- •Communication stands out strongly: reviewers mention diagnoses and treatments being explained carefully, and staff taking time with both pets and owners.
- •Pets being relaxed at the practice is a recurring theme, including nervous or excitable dogs being handled calmly and made comfortable.
- •Recent examples include quick help for a cat with a poorly paw, efficient service when appointments were needed promptly, and one reviewer describing the prices as reasonable.

