The Pet Practice – Vets in Christchurch
Clinic Overview
The Pet Practice is an independent, family-owned clinic founded in 2009 by vet Ben Johnson. Recent reviews repeatedly mention getting appointments quickly and being seen “as soon as needed,” with clear explanations from vets and an effort to keep owners informed about costs. Owners also describe staff taking time to settle excitable or nervous pets (including dogs that “adore the team”), and there are specific examples of more serious care such as a cat being saved after collapsing with a heart attack and a routine spay with a straightforward recovery.
Services
- •General veterinary consultations for dogs and cats (multiple owners mention ongoing care for dogs and cats).
- •Surgery: spay procedure specifically mentioned (with pre-/post-procedure communication and recovery noted).
- •Urgent care/rapid access: several reviews describe quick appointments and being seen promptly when needed.
- •Veterinary Nurse Training facility (listed in the clinic’s structured service data).
People
- •Ben Johnson (vet, founder): named as the vet who founded the practice (2009).
- •Hannah: mentioned in reviews for being calming and reassuring with two dogs during an appointment, and for performing a spay while keeping the owner informed throughout the process.
- •Guy: described as “so welcoming” on arrival.
- •Wider team: repeatedly described as friendly and good at putting pets at ease (including an excitable dog and multiple pets in one household). One owner specifically notes vets being “clear in their explanations” and mindful about discussing costs.
Reviews
Google rating: 4.9 stars from 85 reviews. “”
- •Quick access to appointments and prompt help when pets need to be seen.
- •Staff focus on handling and reassurance: owners mention pets being put at ease and even being eager to visit.
- •Communication owners can act on: clear explanations and explicit attention to keeping clients informed about costs.
- •Specific clinical outcomes mentioned: a cat treated successfully after collapsing with a heart attack; a dog spayed with the vet keeping the owner informed and a solid recovery at home.
Special Services
Animals Treated at The Pet Practice
Animals We Treat
Companion Animals
Pricing at The Pet Practice
Opening Hours – The Pet Practice
Opening Hours
Hours
Reviews for The Pet Practice
Note: Showing the 5 most recent Google reviews out of 85 we track in total. Recent reviews may not be representative of overall sentiment.
Helen
3 weeks ago
Very friendly vet practice, with my very excitable dog.
Paul
a month ago
Great vets, very friendly, very efficient and our sausage dog loves the staff. Highly recommend
stan RAWLINS
a month ago
Very quick service and helpfull
Sharon Hickman
2 months ago
My dog Phoebe and my two cats Pippin and Junior are looked after by Pet Practice Christchurch and I must say that the staff are so great and so friendly and always put my fur babies at ease! I couldn't imagine a more caring and professional place to take my babies and I'm so happy that I've found a vets that I can trust.
Mary P
2 months ago
Friendly, helpful local vets. They saved our cats life after he collapsed with a heart attack a few years ago. Wouldn't go anywhere else.
Linda Sarjeant
a month ago
We’ve brought our dog to Pet Practice Christchurch since we got him as a puppy. The vets are always clear in their explanations, and mindful of keeping clients informed of cost . I have recommended 2 of my friends to come to this vet practice with their dogs and they are very pleased with the service.
Beckie Adams
2 months ago
Amazing vets quick to get appointments Seen as soon as needed and so friendly as well as affordable. Love the pet plus plan with lots of extras and saves money and peace of mind
Andrea Potts-Pointer
3 months ago
A Big Thank you to the team, as always Guy is so welcoming as is all the staff. I can honestly say it’s the best customer service around by far and not forgetting the patient, Synin adores the team giving numerous hugs and licks/kisses and can’t wait to be seen. Thank you x
Sally Dolce
5 months ago
Wonderful customer service every time we visit! We have 4 dogs! Hannah was amazing today with my 2 dogs. Calming, professional, reassuring. Thank you so much for looking after us always. Sally Dolce
Adam R
8 months ago
My fox red Labrador recently is a patient and was recently spayed by Hannah. Throughout the process Hannah was informative, compassionate and professional. Scylla is making a solid recovery back home. The other staff were equally friendly and fussed over her! Struggle to leave without buying additional toys and treats from the shop conveniently next door!!
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