Castle Veterinary Clinic

Castle Veterinary Clinic is an independent small-animal practice that treats cats, dogs, rabbits and other small furries, and offers consultations, operations, medicine collection, and video consultations. It’s also a Gold Standard Cat Friendly Clinic. Reviews show a mix of long-term loyalty (one owner says the team cared for their dog for nearly 14 years) and a serious negative account: one reviewer reports their cat went in for a minor cut near the eye and later lost the eye, alleging the clinic “blamed the owner.” Another detailed review describes a pre-surgery blood test discussion (Brucellosis safeguarding for an imported rescue dog), treatment under sedation, and a loose back tooth extracted during the visit, with an estimate given up front that matched the final invoice.

Services

• •Consultations
• •Video consultations
• •Operations/surgery (owners mention procedures done under sedation)
• •Medicine collection
• •Dental work: a review describes a vet removing a loose back tooth during a sedated procedure
• •Pre-surgical testing and decision-making support: one owner mentions discussing a BVA-recommended blood test prior to surgery for an imported rescue dog (Brucellosis safeguarding)
• •24-hour emergency service (stated on the website as available to registered clients)
• •Species treated (from the website): cats, dogs, rabbits, small furries

People

• •Giles (vet): mentioned by name in a detailed review. The owner describes having a “practical and sensible discussion” about whether a pre-surgery blood test was worthwhile, and says Giles performed a sedated procedure and also removed a loose tooth. The same review notes the initial cost estimate matched the final invoice.

Reviews

4.7 stars from 137 reviews. - Long-term relationships and end-of-life care: one owner says the clinic supported their dog for nearly 14 years; another describes being in “better hands” when their dog was put to sleep.

• •Clear discussions before procedures: a reviewer highlights a practical conversation about pre-surgery blood testing and why it might be recommended.
• •Pricing communication (process, not amounts): one owner reports being given an estimate at the initial consultation that matched the final invoice.
• •Conflicting experiences with surgical outcomes: alongside multiple 5-star reviews, one 1-star reviewer alleges their cat went in for a small cut near the eye and later lost the eye, and claims the clinic made excuses and blamed them.