Clinic Not Accepting Clients from VetsCompared
Medivet Wool – Vets in Dorchester
Clinic Overview
Medivet Wool is part of the Medivet group and is led by veterinary surgeon Andrew (Andy) Buchan. The practice offers routine veterinary care alongside broader diagnostic and treatment facilities, including in-house lab testing, imaging, endoscopy and dentistry, and it sees cats, dogs, rabbits, exotics and other small mammals. Recent feedback is very positive overall, with owners often highlighting calm handling, clear communication, helpful reception staff and good follow-up care, alongside one serious complaint about a missed diagnosis in a cat.
Services
- •Routine and preventive care: general consultations, health checks and boosters are part of the core service. Reviews describe thorough examinations, clear explanations and a reassuring approach for first visits and nervous pets.
- •Surgery and aftercare: the practice is set up for procedures for cats and dogs, with reviews mentioning surgery, follow-up visits and owners being kept informed during treatment.
- •Diagnostics and investigations: listed facilities include in-house laboratory testing, X-rays, ultrasound, ECG and endoscopy.
- •Dental and nurse-led care: dentistry and nurse clinics are listed as part of the service range.
- •Cats, dogs and smaller pets: the clinic says it treats cats, dogs, rabbits, exotics and other small mammals. Reviews specifically mention guinea pig care and a quieter, calmer area for cats.
- •Medication and practical support: recent reviews mention help for a dog taken ill while on holiday and support arranging prescription medication when owners had run short away from home.
- •Additional support: home visits and Animal Health Certificates are listed. Out-of-hours care is provided by Medivet 24 Hour Dorchester.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. One listed fee is an out-of-hours consultation at £130, while phone assessment for out-of-hours care is stated to be free. Reviews on cost are mixed: most recent comments focus on care rather than price, while one owner felt consultations and medicines had become more expensive over time.
People
- •Andrew (Andy) Buchan — veterinary surgeon and named lead for the practice. Reviews praise him for being professional, caring, informative and especially good with anxious cats and dogs.
- •Holly — warmly mentioned for knowledgeable, empathetic care, particularly for guinea pigs and other small pets.
- •Reception team, nurses and wider staff — regularly described as friendly, efficient, kind and helpful, especially during stressful visits.
Reviews
Google rating: 4.9/5 from 349 reviews.
- •Many reviewers describe the team as kind, professional and attentive, with the practice also praised for being clean, bright and welcoming.
- •Reception staff are repeatedly singled out as efficient and helpful, including for holiday visitors needing urgent advice or help arranging repeat medication through their usual vet.
- •Calm handling is a strong theme: reviewers mention reassuring first puppy visits, a quieter cat area, and good support around surgery and follow-up appointments. Andy is named positively more than once.
- •One serious negative review says a tumour in a cat was missed over two visits, followed by distress caused by reminder texts afterwards.
