Medivet Wool

Medivet Wool is part of the Medivet group and is led by veterinary surgeon Andrew (Andy) Buchan. The practice offers routine veterinary care alongside broader diagnostic and treatment facilities, including in-house lab testing, imaging, endoscopy and dentistry. Recent feedback is largely very positive, with owners often highlighting calm handling, good communication, surgery aftercare and a welcoming team, alongside one serious complaint about a missed diagnosis.

Services

• •Routine and preventive care: appointments mentioned include annual boosters, health checks and general consultations. Reviews describe pets being examined thoroughly, with advice given during visits.
• •Surgery and aftercare: the practice is set up for procedures for cats and dogs, with recent reviews mentioning a dog’s castration, a cat’s surgery and follow-up care, and owners being kept updated during treatment.
• •Diagnostics and investigations: the clinic lists in-house laboratory testing, X-rays, ultrasound, ECG and endoscopy.
• •Dental and nurse-led care: dentistry and nurse clinics are listed as part of the service range.
• •Cats, dogs and smaller pets: the website says the practice sees cats, dogs, rabbits, exotics and other small mammals. Recent reviews specifically mention care for guinea pigs, as well as a quieter, calmer area for cats.
• •Additional support: home visits and Animal Health Certificates are listed. Out-of-hours care is provided by Medivet 24 Hour Dorchester.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One published fee is an out-of-hours consultation at £130, while phone assessment for out-of-hours care is stated to be free. Reviews on pricing are mixed: one owner felt costs for consultations and medicines had risen sharply since the practice became part of Medivet.

People

• •Andrew (Andy) Buchan — veterinary surgeon and the named lead for the practice. Reviews describe him as knowledgeable, kind and especially good with nervous pets, with one client mentioning 15 years of continuity of care.
• •Holly — praised in reviews for knowledgeable, empathetic care, particularly for guinea pigs and other exotic or small pets.
• •Reception team, nurses and wider staff — reviews regularly mention friendly, efficient reception staff and a caring, professional team across the clinic.

Reviews

Google rating: 4.9/5 from 302 reviews.

• •Many recent reviewers describe the team as kind, professional and reassuring, with the practice also praised for being clean, bright and welcoming.
• •Handling of nervous pets stands out: one owner said Andy helped an anxious dog through a booster and health check, while another said their new puppy’s first visit felt warm and confidence-building.
• •Surgery and follow-up care are a recurring positive theme, including updates during a dog’s castration, strong aftercare, and calm treatment of a cat during repeated visits. Reviews also highlight a quieter cat area and highly rated care for guinea pigs.
• •One serious negative review says a tumour in a cat was missed over two visits and that reminder texts continued afterwards, which the owner found distressing. A separate review also describes the clinic as becoming noticeably more expensive over time.