Medivet Wool

Medivet Wool is part of the Medivet group and is led (per the clinic website) by veterinary surgeon Andy Buchan. The practice appears set up for both routine care and more involved diagnostics, with in-house lab testing plus imaging (X‑rays and ultrasound) and procedures like endoscopy and dentistry listed on its service range. In the latest reviews available, owners repeatedly mention calm handling of nervous pets, surgery with follow-up/aftercare, and good communication (including being kept updated during a dog’s castration). One recent review reports a serious missed diagnosis (a tumour in a cat), contrasting with other accounts of thorough checks and positive outcomes.

Services

Services and capabilities mentioned by the clinic website and recent reviews include

• •Routine appointments such as annual boosters and health checks (one owner described a “thoroughly checked over” visit and advice given).
• •Surgery (cats and dogs; reviews mention a cat having surgery with follow-up visits, and a dog being castrated with updates and aftercare).
• •Cat-friendly facilities/approach (listed as a “Cat Friendly Vet Clinic”; one review mentions a quieter, calmer cat area).
• •Diagnostics and investigations listed on the website
• •In-house laboratory testing
• •X‑rays
• •Ultrasound
• •ECG
• •Endoscopy
• •Dentistry (listed on the website).
• •Nurse clinics (listed on the website).
• •Home visits (listed on the website).
• •Animal Health Certificates (listed on the website).
• •Species seen (website): cats, dogs, rabbits, exotics, and other small mammals; one recent review specifically mentions guinea pigs and an “experienced exotic animal vet”.
• •Out-of-hours care: provided by “Medivet 24 Hour Dorchester” (per the website); phone assessment is stated as no charge, and an out-of-hours consult fee is listed (see Pricing).

Pricing

• •Out-of-hours consult fee: £130 (website; excludes phone assessments, which are stated as no charge).
• •One reviewer says that since Medivet took over, the costs of consultations and medicines have “shot up by about 300%” (no specific prices provided).

People

• •Andy Buchan (Veterinary Surgeon; listed on the website as leading the practice). In reviews, Andy/“Dr Andy B” is repeatedly mentioned for long-term continuity of care (one owner cites 15 years), a gentle manner with cats, and careful handling of an anxious dog during a booster/health check.
• •Holly (role not stated). A recent reviewer describes Holly as an “experienced exotic animal vet” who helped them through difficult decisions with guinea pigs, highlighting both knowledge and empathy.
• •Reception team (not named). Multiple reviews mention efficient, friendly reception staff; one owner specifically thanked them for kindness and efficiency.

Reviews

Google rating: 4.9 stars from 292 reviews. “”

• •Calm, confidence-building appointments are a recurring theme (first puppy visit described as warm and reassuring; anxious dog handled carefully during a booster/health check).
• •Surgery experiences are described with practical support: owners mention being kept updated during a dog’s castration and “brilliant” aftercare; another owner mentions a cat’s surgery plus follow-up visits.
• •Cat-specific set-up is noted in reviews (a quieter, calmer cat area).
• •Exotics/small mammals are specifically referenced: one owner strongly praised care for guinea pigs and described the clinician as an experienced exotic vet.
• •A serious negative account conflicts with the above: one recent reviewer says a tumour in their cat was missed across two visits and that reminder texts continued afterwards, which they found upsetting.
• •Cost concerns appear in one review, with a claim of steep price increases since Medivet took over (no itemised amounts given).