
Castle Veterinary Clinic, located in Poundbury Business Centre, Dorchester, stands out as a highly-rated veterinary service with a 4.7-star rating based on 222 reviews. This robust number of reviews underscores the reliability of the data and reflects the clinic’s consistent quality of care.
The clinic is noted for its comprehensive veterinary services and specialization as a Veterinary Nurse Training facility, indicating a strong commitment to both animal care and professional development in the field. The clinic's team includes professionals like vet Ellie, who has been praised for her exceptional care and consideration, especially in sensitive situations such as end-of-life care.
Customer feedback highlights the clinic's exceptional service and staff professionalism. Amanda Watson appreciates the respectful and attentive care her cats receive, while Nick Capaldi credits the clinic for successfully diagnosing and treating his dog’s cancer, emphasizing the friendly and welcoming atmosphere from the staff. Zoe Greening commends Eva for her thoroughness and proactive approach during a consultation, which was a stark contrast to her previous experiences with other vets.
Mehrdad Bordbar recounts a life-saving out-of-hours service, attesting to the clinic's dedication and responsiveness, while Ryan Ashworth appreciates the clinic's transparent and client-focused approach, especially noting the team’s willingness to offer advice over the phone to avoid unnecessary consultation fees. Names like Alice and Star are highlighted for their professionalism and friendliness.
Overall, Castle Veterinary Clinic is celebrated for its outstanding veterinary care, customer service, and a compassionate team that prioritizes the welfare of its animal patients.
Note: Showing the 5 most recent Google reviews out of 223 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Outstanding
2 months ago
I cannot possibly explain with words how amazing this veterinary clinic is, it was our first time going there and its also the first time I've ever felt just purly listened too and not pushed to do anything I wouldnt be comfortable with for my dog. I feel they genuinely want the best your your animals, to the point where they want to make sure there is an infection before just giving antibiotics, which other vets I've been too would have just prescribed them regardless. I cant express how much this helped me relax, and my dog also enjoyed the experience and got lots of lovely hellos and treats. Truly I feel over the moon that this is our vets! I am feeling so indescribably happy with my experience and I couldnt recommend them enough.
3 months ago
Would highly recommend them
a month ago
We have been using this vet practice for about 2 years now. We had three cats when we joined and they have cat surgeries and practioners. I would always take my cats here. I feel listened to and respected. And that the welfare of my cats is important. We recently had to say goodbye to one of our little cats. The care and consideration from the whole practice ( vet Ellie, nurses and reception staff) to us and our special family member was second to none
4 months ago
We have been using this vet practice for about 2 years now. We had three cats when we joined and they have cat surgeries and practioners. I would always take my cats here. I feel listened to and respected. And that the welfare of my cats is important. We recently had to say goodbye to one of our little cats. The care and consideration from the whole practice ( vet Ellie, nurses and reception staff) to us and our special family member was second to none
5 months ago
The best thing I could have done is move our dogs to the care of Castle Veterinary Clinic. They have just recently helped diagnose one of our dogs with a life threatening cancer. She is now cancer free and under the continued care of this wonderful practice. As soon as you walk in you are greeted by the most friendly staff. I am confident in knowing we are with the right professionals.
2 months ago
The best thing I could have done is move our dogs to the care of Castle Veterinary Clinic. They have just recently helped diagnose one of our dogs with a life threatening cancer. She is now cancer free and under the continued care of this wonderful practice. As soon as you walk in you are greeted by the most friendly staff. I am confident in knowing we are with the right professionals.
7 months ago
1st consultation appointment with Eva this evening and can not thank her enough , she was so welcoming to us as a family had already read through missys notes which the past vets hadn't, and gave us more advise and information on an eye issue missy is currently going through than the last 4 vets we have seen. The receptionist were all lively and welcoming and had bloods taken expecting them to be back tomo and recieved a call 15 mins after leaving with the results, can not fault any part of our appointment. Thank you so much 💓
8 months ago
I wanted to thank you for your incredibly responsive out-of-hours service yesterday. It very likely saved my dog's life. Your quick action prevented a serious and potentially life-threatening deterioration in his condition. Casper has been a patient since he was a puppy, and we've always received outstanding care. Thank you so much.
4 years ago
5* service from reception to consultation room. Fern my springer had a tough time for about a week or so and she's now doing great, I cant thank them enough. They kept me reassured at all times and made the whole experience a whole lot easier. Vets arnt shy of a telephone call to help assist from home rather than calling you in to the practice just for the sake of the consultation fees, unlike other vets I've previously used. Reception are really friendly and helpful. Alice and Star are the two names that stood out the most for me, as these guys dealt with me the most but the rest of the team I spoke to are equally as professional and friendly. One happy fern and 8 even happier puppies
Explore more trusted veterinary clinics near Castle Veterinary Clinic
Inside Pets at Home, Retail Park, Weymouth Ave, Dorchester DT1 2RY, UK
S Walks Rd, Dorchester DT1 1DU, UK
Whitcombe Racing Stables, Whitcombe Down Rd, Whitcombe, Dorchester DT2 8NY, UK
Longlands, Southover Cottages, Frampton, Dorchester DT2 9NQ, UK
The Surgery, Backwater, Puddletown DT2 8SD, UK
