Castle Veterinary Clinic

Castle Veterinary Clinic describes itself as an independent small-animal practice in Dorchester for cats, dogs, rabbits and small furries. It is also a Gold Standard Cat Friendly Clinic, offers a 24-hour emergency service for registered clients, and says it is open seven days a week. Reviews consistently highlight owners feeling listened to, prompt follow-up on results, and supportive care in both urgent and sensitive situations.

Services

•Small-animal veterinary care for cats, dogs, rabbits and small furries.
•Emergency and urgent care: the clinic says it provides a 24-hour emergency service for registered clients, and one owner credits the out-of-hours response with very likely saving their dog's life.
•Cat-focused care: the practice is a Gold Standard Cat Friendly Clinic, and reviews also mention cat-specific appointments and practitioners.
•Diagnostics and medical work-ups: reviews mention blood tests with very fast communication of results, assessment of a possible infection before prescribing antibiotics, and advice on an eye problem.
•Ongoing treatment and case management: recent feedback includes support through diagnosis and follow-up care for a dog with life-threatening cancer.
•End-of-life support: owners describe thoughtful, compassionate care when saying goodbye to a pet.
•The website also notes the practice is open for consultations, operations and medicine collection by appointment.

Pricing

No published pricing information is currently available for this clinic.

People

•Ellie is thanked by name for compassionate support during a cat's end-of-life care.
•Eva is praised for a welcoming first consultation, reading notes in advance, giving detailed advice on an eye issue, and arranging blood tests with a rapid follow-up call.
•Alice and Star are mentioned positively for reassurance and helpful support, including telephone advice.
•Reception and nursing staff are repeatedly described as friendly, welcoming and supportive.

Reviews

Google reviews: 4.7/5 from 223 reviews.

•Owners frequently say they feel listened to and respected, without pressure into treatment decisions they are not comfortable with.
•Several reviews praise the clinic's clinical judgement and communication, including checking for infection before using antibiotics and calling through blood results very quickly.
•Feedback highlights kind, supportive handling of difficult situations, including end-of-life care and serious illness.
•Recent reviewers also mention friendly front-desk staff, strong care for cats, and a notably responsive out-of-hours service.

Reviews for Castle Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 223 we track in total. Recent reviews may not be representative of overall sentiment.

Chris English

3 months ago

Outstanding

GoodMorningSunrise with Mary-Louise

5 months ago

I cannot possibly explain with words how amazing this veterinary clinic is, it was our first time going there and its also the first time I've ever felt just purly listened too and not pushed to do anything I wouldnt be comfortable with for my dog. I feel they genuinely want the best your your animals, to the point where they want to make sure there is an infection before just giving antibiotics, which other vets I've been too would have just prescribed them regardless. I cant express how much this helped me relax, and my dog also enjoyed the experience and got lots of lovely hellos and treats. Truly I feel over the moon that this is our vets! I am feeling so indescribably happy with my experience and I couldnt recommend them enough.

World Traveler

6 months ago

Would highly recommend them

Amanda Watson

7 months ago

We have been using this vet practice for about 2 years now. We had three cats when we joined and they have cat surgeries and practioners. I would always take my cats here. I feel listened to and respected. And that the welfare of my cats is important. We recently had to say goodbye to one of our little cats. The care and consideration from the whole practice ( vet Ellie, nurses and reception staff) to us and our special family member was second to none

Nick Capaldi

8 months ago

The best thing I could have done is move our dogs to the care of Castle Veterinary Clinic. They have just recently helped diagnose one of our dogs with a life threatening cancer. She is now cancer free and under the continued care of this wonderful practice. As soon as you walk in you are greeted by the most friendly staff. I am confident in knowing we are with the right professionals.

Zoe Greening

1 year ago

1st consultation appointment with Eva this evening and can not thank her enough , she was so welcoming to us as a family had already read through missys notes which the past vets hadn't, and gave us more advise and information on an eye issue missy is currently going through than the last 4 vets we have seen. The receptionist were all lively and welcoming and had bloods taken expecting them to be back tomo and recieved a call 15 mins after leaving with the results, can not fault any part of our appointment. Thank you so much 💓

Mehrdad Bordbar

I wanted to thank you for your incredibly responsive out-of-hours service yesterday. It very likely saved my dog's life. Your quick action prevented a serious and potentially life-threatening deterioration in his condition. Casper has been a patient since he was a puppy, and we've always received outstanding care. Thank you so much.

Ryan Ashworth

4 years ago

5* service from reception to consultation room. Fern my springer had a tough time for about a week or so and she's now doing great, I cant thank them enough. They kept me reassured at all times and made the whole experience a whole lot easier. Vets arnt shy of a telephone call to help assist from home rather than calling you in to the practice just for the sake of the consultation fees, unlike other vets I've previously used. Reception are really friendly and helpful. Alice and Star are the two names that stood out the most for me, as these guys dealt with me the most but the rest of the team I spoke to are equally as professional and friendly. One happy fern and 8 even happier puppies