Companion Care (Christchurch) Ltd T/A Vets4Pets – Vets in Christchurch
Clinic Overview
- Positive feedback often highlights kind, friendly care from the clinical team, with owners describing supportive help during difficult situations including ongoing illness and end-of-life decisions. - Several reviews praise the practice for clear advice and a caring manner, with one owner saying the team focused on their dog’s quality of life and did not push unnecessary treatment. - Named praise in reviews includes Amy for insurance help, Hatty for gentle handling, and Guy for dealing confidently with a difficult cat.
Services
- •Diagnostics and monitoring: In-house laboratory testing including haematology, biochemistry and electrolytes, plus blood pressure monitoring, ECG, echocardiography, digital x-ray, ultrasound and Tonopen eye pressure testing.
- •Surgery, dentistry and inpatient care: Dentistry; soft tissue surgery; orthopaedics including cruciate surgery and fracture repair; airway and ear surgery; anaesthesia; an operating theatre; hospital ward; and an oxygen chamber.
- •Medical treatment and ongoing care: Chemotherapy/cancer treatment, blood transfusions, acupuncture and stem cell therapy are listed. Reviews also describe support with ongoing health problems, including care for a puppy with continuing issues and compassionate guidance for an elderly dog after a stroke, with a focus on quality of life.
- •Routine and preventive care: Microchipping, prescriptions and medication, nutritional advice, weight clinic and nurse clinics. Reviews also mention help with insurance claims and advice on a monthly plan.
- •Species, facilities and access: The practice says it sees small animals and reptiles, with rabbit medicine and testing specifically highlighted alongside small mammal medicine and surgery. Facilities include separate cat and dog waiting areas, a separate cat consult room, separate dog and cat wards, isolation units, a pharmacy, animal ambulance and home visits. One reviewer reported difficulty arranging a rat appointment, despite the broader small-mammal offering.
- •Travel, referrals and emergencies: Animal health certificates are listed, surgery referrals are accepted, and the practice is noted as a veterinary nurse training facility. Out-of-hours emergency care is provided via Vets Now.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews have also included positive comments about fair-minded care and value from the monthly plan, alongside a complaint about an early cancellation fee linked to flea and worming treatment.
People
- •Tom Mowlem — Practice Owner & Veterinary Surgeon.
- •Debbie Clarke — Practice Owner & Veterinary Surgeon; the clinic says she is qualified to perform acupuncture on pets.
- •Amy — praised for helping with insurance claims.
- •Hatty — mentioned positively for kind handling of dogs, including an older dog.
- •Guy — praised for handling a difficult cat.
- •Kyla — reception team member praised for recommending a monthly plan.
Reviews
Google shows a 4.5-star rating from 282 reviews.
- •Positive feedback often highlights kind, friendly care from the clinical team, with owners describing supportive help during difficult situations including ongoing illness and end-of-life decisions.
- •Several reviews praise the practice for clear advice and a caring manner, with one owner saying the team focused on their dog’s quality of life and did not push unnecessary treatment.
- •Named praise in reviews includes Amy for insurance help, Hatty for gentle handling, and Guy for dealing confidently with a difficult cat.
- •Negative comments centre on front-desk and management interactions, including reports of rudeness, a poor registration experience, difficulty arranging care for rats, and a dispute over cancellation fees after flea and worm treatment.
