Southill Vets Ltd

Southill Vets Ltd describes itself as a long-established independent veterinary practice, and reviewers echo that independence—one specifically notes the clinic runs its own after-hours service rather than outsourcing it. Based on the website and reviews, it appears set up for both routine care and more complex needs, including surgical treatments with specialist referrals and 24-hour emergency care delivered by the clinic’s own team. Owners also mention practical, day-to-day touches such as a separate waiting area for cats and dogs, and help with worming for travel and signing a pet passport for a visiting dog.

Services

•Preventative pet care (advice and treatment) (website)
•Surgical treatments and specialist referrals (website)
•24-hour emergency pet care for clients, run by the clinic’s own team (website; also reflected in a review referencing their own after-hours service)
•Puppy Classes – Canine Academy (website)
•Free nursing clinics (website)
•Pet Health Club (website)
•Travel-related care mentioned in reviews: worming for return to the EU and pet passport signing (reviews)
•Care for small pets/exotics is referenced in reviews via emergency care for a rat (reviews)

People

•Yazz and Donna are named in a review for spending time with a dog in the waiting area/reception—“making a fuss,” helping the dog feel comfortable, and offering treats (review).
•Vicky is thanked by name in a review describing an emergency appointment for a rat; the owner highlights clear explanations, being talked through what would happen, and compassionate support during an emotional visit (review).
•Reviews also describe the wider team (vets, nurses, reception) as helpful and welcoming, with examples like fitting in an appointment for a visiting dog and handling travel paperwork (reviews).

Reviews

Google rating: 4.7 stars from 154 reviews. “”

•Owners repeatedly mention the practice being independent, including one reviewer who values that the clinic runs its own after-hours service rather than outsourcing.
•Kind, steady communication in difficult appointments: one review describes a rat emergency where staff explained the situation carefully and handled end-of-life care with dignity.
•Practical problem-solving: arranging an appointment for a visiting dog and providing worming for travel plus passport signing.
•Pet comfort details: a separate cat/dog waiting area is specifically called out as working well, and multiple reviews mention staff offering treats and helping dogs feel at ease.

Reviews for Southill Vets Ltd

Note: Showing the 5 most recent Google reviews out of 154 we track in total. Recent reviews may not be representative of overall sentiment.

Gerhard Vana

in the last week

This is one of the few remaining independent vets who run their own after hours surgery - it isn't farmed out to a vet mill which belongs to a giant asset manager or venture capitalist. They care about the animals. The entire team consists of professional, dedicated people who clearly love what they do, and always do what's best for my pets, not their bottom line.

Matt Hoskins

3 months ago

Brenda Eaton

4 months ago

Daniel Olesiński

KIM PORTER

2 months ago

Great practice. Friendly and very helpful staff. Got a visiting pup an appointment, worming for return to EU and passport signed. Highly recommend. 👌

5 months ago

Caitlin eddington

a year ago

The best service when you go there, Yazz and Donna were great today making a fuss of my boy in the waiting area. Scooby did not want to leave Donna he was quite happy sat in reception with her . Always made to feel welcome and lots of treats given to my boy.

Neil Hunt

All the vets seem very pleasant and helpful, the nurses likewise. Separate waiting area for cats/dogs works well. A nice car park at Wincanton rounds off a satisfying experience.

Sarah Wright

2 years ago

Had to take one of my rats to Southill as a medical emergency. I knew what the outcome was going to be but the time taken and compassion shown in explaining everything, talking me through the process and dignified end given to little Baby was exemplary. I cant thank them all, especially Vicky who had to deal with me as a blubbering mess. Cant fault them all and would very much recommend them to other rat owners. 🐀♥️

Rob Wareham

8 years ago

A friendly welcome for both Ruby and myself with quick knowledgeable service from both reception staff and vet and a much appreciated treat for Ruby