We were referred to James after our dog's eye went very sore.
James manages to see us the same day.
From the very beginning he was amazing with our dog Charlie. He made sure Charlie is comfortable, didn't force him to do anything. If Charlie wanted to lay down, he lay down on the floor with him.
He was very honest about best treatment and made sure we understand everything properly.
Few days later our dog had surgery done by James and again I was really please we had him to do it. I can't say how thankful I am for everything.
James is the best person to look after your dog eyes!
Excellent.
Clear precise and good with the dogs!!
Highly recommend.
We only wish we had met James sooner! From the start James was brilliant, he managed both us and our French Bulldog fantastically at a very stressful time. James was a clear expert in his field demonstrating this the very moment we met him. He displayed great compassion, honesty and the ability to create an almost instant rapport with Woody not to mention his outstanding surgical skills. His level of care during both the surgical phase and follow ups have been exceptional. We cannot both thank James and recommend him enough. We see James as being an integral part of our French Bulldogs future to preserve the very precious sight in his eye.
James did an amazing job removing my little dogs cataracts, I can not reccomend clarity highly enough. Not only is James brilliant at what he does , he's a lovely person too. Louie had a excellent recovery from his surgery and now has a new lease of life as a result. Thank you so much.
I highly recommend Clarity referrals / James he was amazing start to finish. When our local vet didn’t have the expertise to help with our French Bulldogs eye ulcers after trying for a few months doing various drops / simple procedures, we got referred to James. The only thing I wished for now is they done this at the start. After a month the ulcer was healed after seeing James, he explained, showed diagrams and made you understand everything in simple terms which was amazing. Unfortunately we had another in the other eye around 4-5 months later. I emailed James straight away when I noticed which was late Friday and Murphy was seen on the Sunday and procedure done on the Tuesday. Within 10 days it was basically healed. James really does go above and beyond. If I ever have anymore pets with eye issues Clarity referrals will be my first and only place to go.
James recently saw my little Jack Russell Terrier as he had a very sore eye with quick onset. James saw us really efficiently, as an out-of-hours appointment that same evening as he wanted to check what was going on. James has such a friendly, calm demeanour that instantly put me at ease. He was great with my dog, who is sometimes a little worried at the vets - he took his time to reassure him and gave lots of treats!
James found the problem, explained everything so well and provided treatment to help. He checked both eyes thoroughly while we were there and even found an incidental finding, unrelated to the issue but now something we know to monitor!
My dog was better within 24 hours, and my mind was at rest within 5 minutes.
I couldn't be happier with the service.
I highly recommend Clarity referrals. James is so knowledgeable, experienced, professional, friendly and calm. Nothing was too much trouble, and no question was too silly.
Thank you again James!
My local vets recommended that I take my 12 year old cockapoo to Clarity Referrals due her having a ulcer on her eye, From the moment I made contact with James she was polite and accommodating.
During the consultation James was thorough that he discovered a problem with what we thought was her good eye and hadnt he done this she could of lost her sight.
When it came to explain what was happening regarding my dogs eyes and the next steps, James was very clear, did drawing to help me understand what was going on in my dogs eyes.
Every consultation was followed up with a detail report that I was emailed the same day.
My dog was comfortable being around Jame as he use a calm approach, on the day she need her procedure she went with James willingly and I felt comfortable as an owner leaving her with James.
I think for me one of the biggest things was how much James cared about my dog and it wasn't all about the money. He disguse with me every step of the way about the cost and was flexible and worked with me so we could get the most affordable and best outcome for my dog.
I'm very happy with the treatment my dog has received and very happy, thanks to James she is pain free. I would 100% recommend James.
Discovering that your pet needs eye surgery can be upsetting, but James’s patience and clear explanations helped to reassure me that my cat was in the best possible hands. I wouldn’t hesitate to recommend him.
I took my little WC Spaniel in to see James recently after a referral from my usual vet. James was extremely thorough and gave me a clear picture of the next steps along with restoring my confidence in a diagnosis.
Everything was explained (even a drawing on a white board) to ensure I understood. Diagnosis and guessing are two very different things and I’m so glad I opted for this referral as the guesses just weren’t working!! Thank you!
James is always so good with my dog, explains everything very clearly and is so caring.