Clarity Referrals

Clarity Referrals is a dedicated veterinary ophthalmology referral service for dogs and cats, led by specialist James Histed. The website positions the practice around referral consultations and advanced surgical solutions for ocular disease, with an emphasis on clear communication and working alongside referring vets.

Across the latest reviews available, owners repeatedly describe detailed eye assessments and explanations of diagnoses and next steps (including one owner mentioning diagrams on a whiteboard to aid understanding). Several reviews mention eye surgery and prescribed treatment plans, including one case of longstanding, recurrent eye ulcers where the owner reports noticeable improvement within days. Overnight care is also referenced in one review (“looked after [the dog] until we could collect her the next day”).

Services

• •Veterinary ophthalmology for dogs and cats (specialist eye service).
• •Referral consultations (commonly described as referrals from the client’s usual vet).
• •Advanced surgical solutions for ocular disease (owners explicitly mention eye surgery).
• •Specialist assessment and treatment planning for ongoing eye problems (reviews mention comprehensive treatment plans and prescribed treatment).
• •Overnight care mentioned in a client account following treatment (dog cared for until next-day collection).
• •Out-of-hours emergencies: the website says clients should call the practice directly or follow guidance on the Contact page for emergencies outside normal hours.

People

• •James Histed (specialist; clinic lead) Owners consistently mention
• •Clear explanations and decision-making support, including walking through “next steps” and the difference between diagnosis vs guessing; one review mentions using a whiteboard drawing to help the owner understand.
• •Thorough, detailed eye assessments (multiple reviews use “thorough”/“detailed” and describe specialist assessment).
• •Calm handling and reassurance in stressful situations such as a pet needing eye surgery.
• •Treatment planning with follow-through, including a prescribed plan reported by one owner to produce noticeable improvement in a difficult, long-running case.

Reviews

5.0 stars from 8 reviews. The written reviews available focus on referral eye cases, clarity of explanations, and outcomes from treatment plans and surgery. “”

• •Repeated praise for thorough specialist eye assessments and owners leaving with a clear plan.
• •Communication that makes owners feel confident, including step-by-step explanations and visual aids (whiteboard drawing mentioned).
• •Reports of positive results after prescribed treatment, including a long-term eye-ulcer case where the owner describes improvement within days.
• •One owner mentions overnight care until next-day collection after treatment.