St Marys Veterinary Clinic

- Recent reviews are mostly very positive, with owners often describing visits as stress-free, on time, and handled by vets who are kind, patient and understanding. - Several reviewers describe strong long-term confidence in the practice, mentioning good advice and treatment, helpful staff, and pets that are comfortable returning to the clinic. - Practical positives also come up, including appointment options, easy parking, and staff who know returning pets well.

St Marys Veterinary Clinic is an IVC Evidensia practice in Ferndown, Dorset, offering general veterinary care for dogs, cats and small pets including rabbits, guinea pigs, ferrets and hamsters. Services listed for the clinic include consultations, vaccinations, neutering, nurse clinics and animal health certificates for travel. It is also listed as a veterinary nurse training facility, with emergency veterinary cover available. Recent feedback commonly highlights calm handling, clear explanations and stress-free visits.

Services

•General and preventive care: consultations, routine veterinary care, vaccinations, neutering and nurse clinics.
•Pet travel support: animal health certificates and travel paperwork are listed, and one owner specifically praised help with completing travel documents.
•Small animal care: the clinic’s listed patient types include cats, dogs, rabbits, guinea pigs, ferrets and hamsters.
•Diagnostics and inpatient treatment: reviews mention x-rays, injections, diagnostic work and hospitalisation.
•Urgent and end-of-life care: reviews describe a same-day dew claw injury being treated on a Saturday morning, as well as euthanasia and cremation support.
•Training and emergency provision: the clinic is listed as a veterinary nurse training facility and as offering emergency veterinary services.

Pricing

No published pricing information is currently available for this clinic.

People

David, a vet, is the most clearly named clinician in reviews and is praised for patient, reassuring care, quick help with an urgent dew claw problem, and support with travel paperwork. Tessa is also repeatedly mentioned for taking time to explain treatment and care in detail. Vikki and Anne are named positively alongside the wider team for kindness, patience and compassion during longer-term care.

Reviews

St Marys Veterinary Clinic has a 4.8-star Google rating from 289 reviews.

•Recent reviews are mostly very positive, with owners often describing visits as stress-free, on time, and handled by vets who are kind, patient and understanding.
•Several reviewers describe strong long-term confidence in the practice, mentioning good advice and treatment, helpful staff, and pets that are comfortable returning to the clinic.
•Practical positives also come up, including appointment options, easy parking, and staff who know returning pets well.
•A smaller number of recent reviews raise concerns about high costs, and one owner describes a very upsetting end-of-life experience with concerns about reception behaviour and privacy after their dog was put to sleep.

Reviews for St Marys Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 289 we track in total. Recent reviews may not be representative of overall sentiment.

Lynn Barratt

3 weeks ago

Another very stress free visit to St Mary's. I had appointment options, I was seen on time but most importantly, the vet was kind, patient and understanding. Many thanks

Vince Fisher

1 month ago

L M

Extremely upsetting experience here. I am still very upset weeks later. Brought my beloved dog in who had trouble breathing. They tried about an hour treating him, then was told best to put to sleep as not improving. Learning that in itself was devastating enough, but it got worse. Upon attending for this most distressful event I then had to suffer unprofessional reception staff, laughing and joking when I was sat there - even though they were well aware of my situation. Once my dog had been put to sleep no options were offered to me by the vet so I said I would take him home. However the waiting room at that time was packed with people with their very much alive pets. So imagine the upset and trauma of having to carry a dead dog through that lot! No dignity whatsoever! In the end I got the vet to carry him out. Least they could do in the circumstances. There should be more consideration and dignity offered to people whose pets have died, a bereavement room perhaps or at least more care and consideration. In my situation they should have said to me they would keep my dog safe till the end of the day whereby I could take him away in privacy and with dignity. My husband said no doubt they would have charged for the privilege! Yes no doubt. I feel like all they care about is getting paid and I would most certainly not recommend them. In fact i have heard of many other peoples bad experiences here.

Martin Belbin

My dog loves going th st Mary’s vets! The staff are so good to him, Been with them 4 years, experienced vets giving good advice/treatment. Easy parking

Bernice Bowden

2 months ago

Nice staff. Apologies that Bridie had a poo in the middle of the reception 😳

Abigail Downer

3 months ago

My family have used St Mary’s vets for many years and cannot recommend them enough.

Teresa Kellaway

I have just joined St Mary's They have been brilliant with my dog Betty, on both occasions, I have had to take her. Would definitely recommend and so pleased, I pick them when I moved to Ferndown.

4 months ago

Shelly Seager

Extremely expensive. Took a stray cat, x-Ray, various injections, diagnostic fee, hospitalisation, and cremation. About 3 hours later cost - almost £1000 😔

Sarah Appleton

5 months ago

Tessa, David, Vikki, Anne and all the team are so patient, kind and compassionate and have always spared extra time to answer my extensive questions about treatment and care for my cat. Although my cat has now passed away and I have moved away from the area, I am certain that he would not have made it to the ripe old age of 19 without the kindness that this veterinary practice showed us in the last few years and I cannot recommend them highly enough.