Ferndown Family Vets

- Comfort-focused handling for anxious pets: multiple owners mention treats, patience, and a calming environment; one says their reactive dog now “drags” them into the clinic. - Cat-friendly setup: a review describes a separate area and a cat consultation room with a sofa, plus treats to make visits easier. - Clear explanations and supportive decision-making: owners mention staff taking time to listen, explain options, and focus on what’s best for the pet.

Services

Based on the clinic website and the latest reviews, services mentioned include

•Consultations and health checks (including first visits for kittens and puppies)
•Vaccinations
•Nutrition advice
•Diagnostics (listed on the website; specific tests aren’t detailed in the available sources)
•Surgery (listed on the website; specific procedures aren’t detailed in the available sources)
•End-of-life care/euthanasia (described in a review, including discussing options and agreeing a plan before proceeding)
•Cancer treatment/chemotherapy (one owner describes weekly chemotherapy visits for a dog with T‑cell lymphoma)

People

•Aidan (vet, per reviews): Mentioned repeatedly as working with dogs that are reactive or anxious; one owner describes his patience helping their dog relax in the clinic. Another review describes Aidan providing weekly chemotherapy and being consistently kind and professional during long-term treatment.
•Jordan (vet, per reviews): Described as compassionate during an emergency euthanasia appointment, and as someone a cat “enjoys his visits” with over multiple years. Another owner says Jordan “takes the time to listen” and explains things clearly.
•Kate (vet, per reviews): Named by an owner alongside Jordan and Aidan as a vet who has treated their dog; the same review highlights attention during examinations and efforts to keep the pet at ease (treats, calm handling).
•Wider team (receptionists, nurses, vets): Owners call out the whole team for being welcoming and for explaining things clearly during visits.

Reviews

Google rating: 5 stars from 161 reviews.

•Comfort-focused handling for anxious pets: multiple owners mention treats, patience, and a calming environment; one says their reactive dog now “drags” them into the clinic.
•Cat-friendly setup: a review describes a separate area and a cat consultation room with a sofa, plus treats to make visits easier.
•Clear explanations and supportive decision-making: owners mention staff taking time to listen, explain options, and focus on what’s best for the pet.
•Serious-care experiences are mentioned, not just routine visits: examples include an emergency euthanasia appointment and a course of chemotherapy for lymphoma.
•A minority negative signal exists: there is a recent 1‑star review in the available set, but it contains no written details here, so the reason for dissatisfaction isn’t available from our sources.

Reviews for Ferndown Family Vets

Note: Showing the 5 most recent Google reviews out of 161 we track in total. Recent reviews may not be representative of overall sentiment.

Celia

a week ago

Wonderful vets! First encounter was a sad one with my very ill Teddy bear as an emergency on a Saturday morning. Mythen vets was a 10 mile country drive and I'd lost faith in a diagnosis. Teddy had seemingly an invasive disease but undiagnosed. Ferndown Family Vets were fantastic in getting details and agreement for them to put Teddy to sleep. Jordan was so compassionate to both of us. And Teddy left this life peacefully. A month later I took on 15 year plus, Monty from Cats Protection. A big ginger cat. Three years on he enjoys, yes enjoy s his visits to Jordan. The seperate area and cat consultation room with a sofa for both Monty and I to sit on! And plenty of treats! These vets clearly have the animals interests at heart and treat them as their own. Thank you! Monty is now 18 plus.

Michaela Píšťková

a month ago

Bianca Cox

2 months ago

Decided to join Ferndown Family Vets because of all the great reviews and all I can say is that they absolutely did not disappoint. It was my kittens first vet visit and the entire team made the whole experience so wonderful and welcoming. I am so glad I made the decision to join here! This is her on our drive home 🖤

Mr M.L

3 months ago

Michelle M

4 months ago

Dom Thorn

We’ve just taken our brand new puppy, Minnie, in to see Ferndown Family Vets and they were nothing but considerate, informative and (most importantly) kind. Previously, they have worked with our older and much grumpier dog, Bud, and the same can be said of them! Thank you so much to all of you and for everything you do - from the receptionists, to the nurses, the vets and everyone else who helps run this fantastic practice. You make our lives so much easier and there aren’t enough superlatives to use to describe your kindness! Thank you from all of us!

Darren Crocker

Thoroughly recommend. We have a dog that can be a little reactive at times but the calming environment coupled with Aidan and his team's experience, patience, and genuine love of animals (plus the treats) puts her at ease and she can't wait to visit - she literally drags me in through the door. We'll never go anywhere else. 10 out of 10, 5 Stars isn't enough.

Lily Finch

I can’t speak highly enough about the amazing team at Ferndown Family Vets. From the moment you walk through the door, you're greeted with kindness, professionalism, and a genuine love for animals. Whether it’s a check-up or an emergency visit, their care and compassion shine through every step of the way. The staff go above and beyond to make both pets and their owners feel supported and reassured. They always take the time to listen, explain things clearly, and consider what’s best for our little loves. Jordan has my complete trust, as I know he cares and wants what’s best for my little loves wholeheartedly. Thank you everyone at Ferndown Family Vets for everything you do.

Gabby D

5 months ago

Stereotypically dogs are supposed to not like the vets, but not mine…I think ferndown family vets is one of his favourite places to visit! He’s always greeted by super friendly staff who give him lots of love & cuddles, then onto kind, super knowledgeable vets who always give him lots of attention & treats whilst examining & looking after him to make him feel at ease. He’s been treated by Kate, Jordan & Aidan all who have looked after him (and me) very well. In comparison to other vets I’ve been to, Ferndown family vets service is above & beyond! Thank you.

Sue

5 years ago

Aidan has treated several of my pets over the years, always with genuine care and compassion. His knowledge and expertise is outstanding, he is friendly and kind, yet professional. Aidan treated my 48kg Hovawart dog for T-Cell Lymphoma and we saw him weekly for chemotherapy. My dog was always pleased to see him, despite the needles and drugs, and greeted Aidan with wet kisses at every opportunity. My dog was a great judge of character, so that has to be the sign of a good vet! I have absolutely no hesitation in recommending Ferndown Family Vets. The furry members of your family will be in the safest of hands, that's for sure.