
#2 Vet in Blandford Forum, Dorset
Friars Moor Veterinary Clinic Ltd, located in Blandford Forum, is a well-regarded facility offering a range of veterinary services, including emergency care available 24/7. The clinic has garnered a strong reputation with a Google Maps rating of 4.7 stars based on 121 reviews, indicating a high level of customer satisfaction.
The customer reviews provide a varied perspective of the clinic's services. Positive feedback highlights the compassionate care provided, particularly in difficult situations such as euthanasia and cremation. Emma Greening, for example, praised the thoughtful touches of paw prints and a fur clipping following her cat's passing. Similarly, Suzanne Styles expressed gratitude for the care of her multiple rescue pets after moving from South Africa.
However, not all reviews are glowing. Kayla Campbell expressed dissatisfaction with the reception staff's handling of her distressed husky, feeling embarrassed and offended by their request to wait outside. Dave Riley reported a negative experience involving poor communication and customer service, leading to the closure of his pets' accounts without resolution.
Despite these criticisms, a majority of the reviews commend the clinic’s veterinary care and the professionalism of its staff. Anne Allen, for instance, appreciated the reassuring demeanor of the vet attending to her cat.
Overall, Friars Moor Veterinary Clinic appears to be a trusted choice in the Blandford Forum area, particularly valued for its emergency services and caring veterinary team. While some improvements in customer service have been suggested, the predominantly positive feedback reflects a reliable and compassionate practice.
Note: Showing the 5 most recent Google reviews out of 122 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
So reassuring to know my dog & past pets have been given the very best treatments, the vets, nurses, reception staff are all so helpful, I can't fault this veterinary practice, thoroughly recommend.
2 months ago
6 months ago
Both Blandford and Sturminster Newton cared for my elderly cat. They were both fantastic, from all the treatment they gave her to the day we had to have her put to sleep. They handled her cremation too and the lovely little touches of her paw prints and a clipping of fur was just so lovely. I can’t recommend them enough.
4 months ago
Both Blandford and Sturminster Newton cared for my elderly cat. They were both fantastic, from all the treatment they gave her to the day we had to have her put to sleep. They handled her cremation too and the lovely little touches of her paw prints and a clipping of fur was just so lovely. I can’t recommend them enough.
5 months ago
Took our old cat lovely vet so reassuring, worth every penny or pounds.
7 months ago
Took our old cat lovely vet so reassuring, worth every penny or pounds.
9 months ago
7 months ago
Came in yesterday to take my 7 month old husky checked up on and was stressed because of her hormone imbalance as well as some sort of discomfort, as soon as we walk in two people stood at reception with their male dog (got no issues with that) she got jumpy and started screaming and crying (wasnt normal behavior for her). Got told to go outside because she's being to loud. So we did go outside, i was so embarrassed if they cant stand my husky making noises but fine with barking makes no sense to me. vets herself was fine. I got no problems with our vet. Went back to reception and was told to put my dog into my car (I don't have a car) I was really offended with them asking me to do that. If they ever try to do this to me again, I'm just going to walk out. I shouldn't have been treated like that. All I wanted to do was to check in sit down and wait that was all wasnt even aloud to do that.
8 months ago
Appalling customer service. They apparently emailed us to advise of a policy change, which we did not receive. We then received an aggressive phone call demanding we book our dog in for an expensive test - we asked for the Practice Manager to call us to discuss. Instead, we received notification that the accounts for both our dogs were closed and upcoming appointments cancelled. I guess they don’t need our business!
2 years ago
We are delighted to bring our gang 🐾 to Friars Moor, Blandford Forum. We relocated from South Africa🇿🇦 and brought them with us. All rescues and very happy in their new home 🏡. So far Cagney, Sunshine, Lilo, Stitch, and Van Goch have visited the team. Thanks for looking after them.
