Hillside Veterinary Centre

Services

• •Routine veterinary care: Reviews mention annual check-ups, vaccinations, parasite treatment collection, and paperwork being completed during appointments, with reminder messages sent ahead of time.
• •Orthopaedic and specialised care: Orthopaedic surgery is listed as a clinic service, with orthopaedics highlighted as a particular area of work.
• •Acupuncture: Acupuncture is listed among the clinic’s services, with earlier feedback describing calm handling and practical comfort advice during treatment.
• •Home visits and emergency care: Both are offered by the practice, and reviewers also describe the team as especially helpful during emergencies and difficult periods.
• •Clinic experience and pet handling: Owners mention separate cat and dog waiting areas, treats at reception, gentle handling during injections, and helpful extras such as lick mats and toys for anxious or excitable dogs.

Pricing

No published pricing information is currently available for this clinic.

People

• •Keith: Frequently praised as kind, knowledgeable, and reassuring; one client describes him as their favourite.
• •Chris (vet): Previously highlighted as knowledgeable and helpful, including during a first visit where future plans were discussed clearly.
• •Alison (reception): Repeatedly mentioned as polite, calm, friendly, and welcoming.
• •Dawn: Thanked by name for being understanding and supportive during an end-of-life goodbye.
• •Wider team: Recent feedback also praises the vets, nurses, and reception staff for being professional, compassionate, and easy to deal with.

Reviews

Google rating: 4.9/5 from 128 reviews.

• •Recent feedback is very positive, with many reviewers describing the team as friendly, caring, professional, and willing to go out of their way to help.
• •Several clients mention long-standing loyalty to the practice, including people who have been attending for 15 to 17 years or since the clinic first opened.
• •Reviewers highlight well-organised routine care, including reminders before annual check-ups, easy collection of flea and worming treatments, efficient paperwork, and a warm reception experience with treats for dogs.
• •Compassion during emergencies and pet loss is a recurring theme, while comments on cost are broadly favourable: one reviewer notes the practice is not the cheapest locally, while others say prices compare well with larger practices and appreciate the payment plan.