Friars Moor Veterinary Clinic Ltd, located in Shaftesbury, Dorset, England, offers emergency veterinary services with a commitment to pet care, as evidenced by the range of reviews and the clinic’s 4.3-star rating on Google Maps from 23 reviews. While this average rating suggests general satisfaction, the specific reviews present a more nuanced picture.

Positive feedback highlights the clinic's capacity for critical care and customer service. Guy Sutherland praised the clinic for performing life-saving emergency surgery on his Labrador, underscoring the team’s competence in handling urgent cases. Similarly, Emma commended the clinic for their attentive approach to her nervous Rottweiler, appreciating the nurses' efforts to make both her and her pet comfortable during the visit. Eleanor King also expressed gratitude for the friendly and efficient service she received for her distressed King Charles Spaniel.

Conversely, some reviews reflect dissatisfaction. Fran Pearce recounted a negative experience regarding the high out-of-hours fee and perceived inadequate examination of her dog, Rica. Mia Cat also shared a distressing encounter involving a temporary vet named Felicity, which impacted her Pomeranian's demeanor negatively after a vaccination.

Despite a few critical reviews, the positive testimonials, especially those expressing gratitude for emergency and special care services, suggest that Friars Moor Veterinary Clinic is generally well-regarded by its clientele. The clinic’s capability to handle both routine and emergency situations, combined with their staff’s supportive approach, resonates well with many pet owners. However, the mixed reviews indicate room for improvement in ensuring consistent client satisfaction.