Friars Moor Veterinary Clinic Ltd

Friars Moor Veterinary Clinic Ltd provides routine appointments as well as emergency/urgent care, including out‑of‑hours help and emergency surgery (one review describes life‑saving surgery after a referral for a dog that had eaten stones). Reviews also describe practical handling strategies for anxious or large dogs—for example, nurses giving pre‑visit medication at the car and using a dark room for sedation, with progress updates during the stay. At the same time, there are conflicting reports: one owner says an out‑of‑hours visit felt expensive and the examination was not thorough, and another complains about restraint during a vaccination (naming a vet as “Felicity”).

Services

•Emergency/urgent care (including out‑of‑hours): owners describe attending after collapse on a walk and being seen out of hours; another describes emergency surgery following referral from another practice.
•Emergency surgery: mentioned for a Labrador that had eaten stones.
•Same‑day appointments for acute issues: one owner reports getting an appointment “this morning” for a dog in distress.
•Vaccinations: mentioned in a complaint about handling during a vaccine.
•Support for nervous dogs / sedation handling: owners describe medication given at the car, being taken into a dark room to “drift off,” and being updated on progress.

Pricing

•Out‑of‑hours fee: £150 was quoted to one owner arriving just after 6pm.

People

•Two young nurses (unnamed): praised for working with a nervous 46kg dog—gave medication at the car, used a dark room for sedation, and provided progress updates.
•“Felicity” (vet, per a review): one owner alleges their dog became very nervous after a vaccination appointment where a towel was placed around the dog’s face.
•Practice manager (unnamed): one reviewer says that after they challenged the out‑of‑hours fee/exam quality, the manager recommended they find another practice.

Reviews

4.3 stars from 23 reviews. - Emergency capability gets strong praise: a referred emergency surgery for a dog that had eaten stones is described as life‑saving.

•Handling of anxious dogs is a recurring positive: car‑side medication, calming setup (dark room), and updates during sedation are specifically mentioned.
•Speed of access for urgent problems: one owner reports a same‑morning appointment for a dog in visible distress, with improvement after the visit.
•Conflicting experiences on standards and handling: one owner felt an out‑of‑hours examination was inadequate for the fee charged; another reports negative handling during a vaccination.

Reviews for Friars Moor Veterinary Clinic Ltd

Note: Showing the 5 most recent Google reviews out of 23 we track in total. Recent reviews may not be representative of overall sentiment.

Cerys Boardwell

10 months ago

Amazing service, friendly and really care for the animals. 100% recommended

Fran Pearce

a year ago

Last year I took Rica to Friars Moore when she collapsed on me when out walking. I thought she might have heat stroke although it was not a hot day in July. I got there just after 6 in the evening (out of hours time) and was informed that it would be a fee of £150. I agreed to this, what else could I do! On Examination, I would have expected the Vet to check Rica's heart and lungs with her stethoscope but she did not even remove it from around her neck. I was not impressed with the service and for them to expect me to pay that exorbitant fee for a less than satisfactory examination. When I challenged the practice manager later, she recommended that I found another veterinary practice. Not only did they lose my business but also the elderly lady that I look after that has 3 cats. their loss not mine.

Guy Sutherland

Excellent veterinary care, undertook emergency surgery on our naughty stone eating Labrador after having been referred from another surgery, you saved his life. Thank you to the whole Friars Moor team 🥰

Mia Cat

The vet you hire on and off (Felicity) put a towel around my 1yr old 5.5kg Pomeranians face at Vets4Pets whilst getting his vaccine. Ever since he’s been a nervous wreck.

Emma

Extremely helpful..... Have a nervous 46kg rottweiler that needs medication and handling with care when visiting vets... The 2 young nurses that dealt with me were amazing........ They made me feel at ease which helped my girl to be at ease they came out to car to give her some sleepy meds then took her into a dark room to drift off. I was updated on her progress, fantastic service

Eleanor “Ellie” King

Need an appointment for my King Charles Spaniel, as she seemed in a lot of distress today. Got an appointment for this morning. Very friendly staff, my dog enjoyed the visit and seems a lot more comfortable. So I’d like to say thank you for your help and support