Friars Moor Veterinary Clinic Ltd – Vets in Shaftesbury
Clinic Overview
- Recent reviews are mostly positive, with owners describing the team as friendly, helpful and caring. - Emergency care stands out strongly in the feedback, including middle-of-the-night help for an injured cat and a life-saving operation for a dog referred in after eating stones. - Several owners report good outcomes, including pets making a full recovery after treatment.
Services
- •Routine and preventive care: Reviews mention routine appointments including vaccinations, and one recent owner notes the clinic also does pet passports.
- •Urgent and emergency care: Owners describe being seen for acute problems, including a dog that collapsed on a walk, a cat helped in the middle of the night after being run over, and same-day support when a pet appeared to be in significant discomfort.
- •Emergency surgery and referrals: Feedback mentions emergency surgery for a Labrador that had eaten stones after referral from another practice, with the outcome described very positively.
- •Support for nervous or difficult-to-handle dogs: One detailed review praises the team’s approach with a nervous 46kg Rottweiler, including medication given at the car, use of a dark room to help the dog settle, and updates during the visit.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One specific charge mentioned publicly is a £150 out-of-hours fee. Review comments on cost are mixed: one owner felt that emergency fee was too high for the examination received, while more positive reviews focus on the care rather than pricing.
People
Named in feedback is Felicity, mentioned in one complaint about handling during a vaccination. Positive feedback also specifically thanks two young nurses for calm, careful support with a nervous large dog. An unnamed practice manager is mentioned in one complaint about a follow-up discussion after an out-of-hours visit.
Reviews
Google rating: 4.6/5 from 31 reviews.
- •Recent reviews are mostly positive, with owners describing the team as friendly, helpful and caring.
- •Emergency care stands out strongly in the feedback, including middle-of-the-night help for an injured cat and a life-saving operation for a dog referred in after eating stones.
- •Several owners report good outcomes, including pets making a full recovery after treatment.
- •Negative feedback is present but limited, mainly around one out-of-hours consultation that was felt to be poor value and one complaint about handling during a vaccination.
