Friars Moor Veterinary Clinic Ltd – Vets in Shaftesbury
Clinic Overview
- Recent positive reviews describe the clinic as friendly, helpful and caring, with one owner saying their dog made a full recovery after treatment. - Emergency work stands out in the feedback, including a life-saving operation for a dog that had eaten stones and rapid access for a dog seen the same morning it became unwell. - Handling of nervous dogs is a clear strength in some reviews, with praise for patient, low-stress support and good updates during sedation.
Friars Moor Veterinary Clinic Ltd in Shaftesbury handles both routine and urgent veterinary care. Feedback highlights same-day help for pets in distress, emergency surgery after referral, and thoughtful support for anxious dogs needing careful handling or sedation. Recent reviews are broadly positive about the team being friendly and helpful, though there are also some complaints about handling and the value of out-of-hours care.
Services
- •Urgent and emergency care: Owners describe being seen for acute problems, including a dog that collapsed on a walk and another that was fitted in the same morning when it appeared to be in significant discomfort.
- •Emergency surgery and referrals: Reviews mention emergency surgery for a Labrador that had eaten stones after referral from another practice, with the outcome described very positively.
- •Routine appointments including vaccinations: Vaccinations are mentioned in feedback, indicating routine preventive care alongside more urgent work.
- •Support for nervous or difficult-to-handle dogs: One detailed review praises the team’s approach with a nervous 46kg Rottweiler, including medication given at the car, use of a dark room to help the dog settle, and updates during the visit.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One specific charge mentioned publicly is a £150 out-of-hours fee. Review comments on cost are mixed: one owner felt that emergency fee was too high for the examination received, while more positive reviews focus on the care rather than pricing.
People
Named in feedback is Felicity, a vet mentioned in one complaint about vaccine handling. Other team members praised by name-free reviews include two young nurses who were thanked for calm, careful handling of a nervous large dog, and an unnamed practice manager appears in one complaint about a follow-up discussion after an out-of-hours visit.
Reviews
Google rating: 4.4/5 from 25 reviews.
- •Recent positive reviews describe the clinic as friendly, helpful and caring, with one owner saying their dog made a full recovery after treatment.
- •Emergency work stands out in the feedback, including a life-saving operation for a dog that had eaten stones and rapid access for a dog seen the same morning it became unwell.
- •Handling of nervous dogs is a clear strength in some reviews, with praise for patient, low-stress support and good updates during sedation.
- •Negative feedback is present too, mainly around one out-of-hours consultation that was felt to be poor value and one complaint about handling during a vaccination.
