Medivet Broadstone (Walton Lodge Vets)

Medivet Broadstone (Walton Lodge Vets) is part of the Medivet group. Recent reviews describe a practice that sees routine preventive care (e.g., puppy vaccinations) as well as ongoing medical monitoring (a cat with renal failure, including weight and blood-pressure checks and blood tests). Owners repeatedly mention being able to get appointments quickly, and one review describes the clinic keeping a cat in for the day to attempt nail clipping and fit in blood tests around a high emergency caseload.

Services

•Puppy vaccinations (owners mention the vaccination being done gently, with the puppy “didn’t feel a thing”).
•Monitoring and work-ups for chronic illness (renal failure mentioned), including
•Weight checks
•Blood pressure measurement
•Blood tests
•Nail clipping (including booking a separate appointment when the cat wouldn’t tolerate it initially).
•Day-stay/in-clinic care during testing (one owner reports their cat stayed at the practice while they attempted nails and later blood tests).
•Handling urgent demand: one review describes the team dealing with “so many emergencies” on a Saturday while also managing scheduled cases.

People

•Christina (vet): Mentioned by name as “kind and professional,” with an example of checking a cat’s weight and blood pressure and attempting a nail trim, then arranging follow-up plans when the cat wouldn’t cooperate.
•Tracy: In one review, Tracy is described as the receptionist who greeted the client; later in the same review, “Tracy the Vet” is mentioned discussing fasting before blood tests. (The role is unclear from the review text, but the client describes clear explanations and practical planning for the day’s care.)
•Kate (Principal Vet): Mentioned as having warned in advance that it could be busy, setting expectations around workload.

Reviews

4.9 stars from 64 reviews. The comments available focus on appointment access, gentle handling, and clear communication. “”

•Gentle, patient handling, especially with nervous animals: a puppy vaccination described as painless; a cat needing “extra patience due to previous trauma.”
•Clear explanations and checking understanding: owners mention staff being informative and ensuring they understood before leaving.
•Practical accommodation and follow-through: booking a separate nail-trim appointment when the first attempt didn’t work; keeping a cat in for the day to complete care around emergencies.
•Reception/team interactions: reception staff are repeatedly described as helpful and professional.
•A specific negative/conflict mentioned: one owner reports being told by phone it was OK to feed their cat before blood tests, then being told in person that the cat should not have been fed. The same review still praises how the team handled the situation afterwards.

Reviews for Medivet Broadstone (Walton Lodge Vets)

Note: Showing the 5 most recent Google reviews out of 64 we track in total. Recent reviews may not be representative of overall sentiment.

Deborah Read

2 months ago

I was so impressed by the time and care spent with my new puppy as he had his vaccination. He didn’t feel a thing. The receptionist was lovely too. I feel I have found the perfect vets for me and Eric.

a week ago

Suzy Martin

Always friendly and reliable, easy to make quick appointments without any fuss. Great facilities!

tim brown

Sue Biles

3 months ago

Christina is an Amazing vet and reception staff are always helpful

Mark Ormonde

We have a new puppy and chose Medivet due to location. The staff were extremely friendly and professional. Would recommend to others

3 weeks ago

Keith Brooks

a month ago

We've been with Medivet since we moved into the area about four and a half years ago now. We've always received excellent service from them, everyone is extremely helpful and sympathetic. Unfortunately we recently lost our dog and Medivet did everything to help us ease the pain. Thank you Medivet for being so understanding. Jenny and Keith Brooks

Karen Grant

Medivet Broadstone and Medivet Parkstone/Poole both wonderful. Visited Monday 21st as I was worried about my cat Reggie as he has Renal failure. First was greeted by Tracy Receptionist very professional then was taken in to see Christina the Vet. Again very kind and professional, everything checked weight, blood pressure and she tried to cut Reggie's nails only he was not happy so booked Booked an appointment for Saturday 26th July at 10.30am as I work. Rang Saturday 9am approx spoke to Receptionist at Parkstone/Poole very professional however I rang to check if I could feed Reggie as he was having Blood Tests, she said yes, then when I saw Tracy the Vet she said no he should not have been fed. I was not very impressed as the Receptionist should of checked. Tracy explained everything and that Reggie could stay with them and they would look after him cut his nails then after a while do the blood tests. The day went so well went to collect him 6pm. The Vets had so many emergencies Reggie still not done, we discussed everything I arranged to collect him at 9pm. I must say those Vets, Nurses worked so hard on Saturday to help everyone. So Professional, I was pre warned by Kate the Principal Vet it could be busy however it turned even more busy. I can not complain as it was such a busy Saturday. I will probably not book a Saturday appointment in future. Mainly so I do not cause problems. A wonderful service a wonderful team. Reggie and I left a small gift of biscuits for everyone to have with their well earned cup of tea when they could have a break. A very big thankyou.😊😸😺

Lisa Hogg

6 months ago

I would highly recommend this practise. Very friendly staff, very informative and ensured I understood everything before leaving the vets. They were very accomidating to my cat who required extra patience due to previous trauma. The vets was extremely clean.