Medivet Broadstone (Walton Lodge Vets) – Vets in Broadstone
Clinic Overview
Medivet Broadstone, also known as Walton Lodge Vets, is a highly regarded veterinary clinic located in Broadstone, Poole. With an impressive Google rating of 4.9 stars from 64 reviews, the clinic is praised for its exceptional service and professionalism. The clinic's team, including notable figures such as Tracy, Christina, and Kate, the Principal Vet, receives consistent commendations for their empathetic and knowledgeable care.
Customer reviews highlight the clinic's dedication to providing a positive experience for both pets and their owners. Deborah Read was impressed with the gentle care her puppy received during a vaccination, while Mark Ormonde appreciated the friendly and professional staff when he brought his new puppy. Long-time clients, Jenny and Keith Brooks, expressed gratitude for the compassionate support they received during the difficult time of losing their dog.
Karen Grant shared a detailed account of her experience with her cat Reggie, who has renal failure. Despite a communication mishap regarding feeding instructions, she praised the professionalism and hard work of the staff during a particularly busy Saturday. Her account underscores the clinic's commitment to comprehensive care and clear communication, even in high-pressure situations.
Lisa Hogg commended the clinic for its friendly and informative staff, as well as their accommodating nature towards her cat with specific needs. Overall, Medivet Broadstone is lauded for its clean facilities, dedicated team, and high standard of veterinary care, making it a trusted choice for pet owners in the Broadstone area.
Animals Treated at Medivet Broadstone (Walton Lodge Vets)
Animals We Treat
Companion Animals
Opening Hours – Medivet Broadstone (Walton Lodge Vets)
Opening Hours
Hours
Reviews for Medivet Broadstone (Walton Lodge Vets)
Note: Showing the 5 most recent Google reviews out of 64 we track in total. Recent reviews may not be representative of overall sentiment.
Deborah Read
a week ago
I was so impressed by the time and care spent with my new puppy as he had his vaccination. He didn’t feel a thing. The receptionist was lovely too. I feel I have found the perfect vets for me and Eric.
Mark Ormonde
3 weeks ago
We have a new puppy and chose Medivet due to location. The staff were extremely friendly and professional. Would recommend to others
Keith Brooks
a month ago
We've been with Medivet since we moved into the area about four and a half years ago now. We've always received excellent service from them, everyone is extremely helpful and sympathetic. Unfortunately we recently lost our dog and Medivet did everything to help us ease the pain. Thank you Medivet for being so understanding. Jenny and Keith Brooks
Karen Grant
3 months ago
Medivet Broadstone and Medivet Parkstone/Poole both wonderful. Visited Monday 21st as I was worried about my cat Reggie as he has Renal failure. First was greeted by Tracy Receptionist very professional then was taken in to see Christina the Vet. Again very kind and professional, everything checked weight, blood pressure and she tried to cut Reggie's nails only he was not happy so booked Booked an appointment for Saturday 26th July at 10.30am as I work. Rang Saturday 9am approx spoke to Receptionist at Parkstone/Poole very professional however I rang to check if I could feed Reggie as he was having Blood Tests, she said yes, then when I saw Tracy the Vet she said no he should not have been fed. I was not very impressed as the Receptionist should of checked. Tracy explained everything and that Reggie could stay with them and they would look after him cut his nails then after a while do the blood tests. The day went so well went to collect him 6pm. The Vets had so many emergencies Reggie still not done, we discussed everything I arranged to collect him at 9pm. I must say those Vets, Nurses worked so hard on Saturday to help everyone. So Professional, I was pre warned by Kate the Principal Vet it could be busy however it turned even more busy. I can not complain as it was such a busy Saturday. I will probably not book a Saturday appointment in future. Mainly so I do not cause problems. A wonderful service a wonderful team. Reggie and I left a small gift of biscuits for everyone to have with their well earned cup of tea when they could have a break. A very big thankyou.😊😸😺
Lisa Hogg
6 months ago
I would highly recommend this practise. Very friendly staff, very informative and ensured I understood everything before leaving the vets. They were very accomidating to my cat who required extra patience due to previous trauma. The vets was extremely clean.
