Haydon Veterinary Centre

Haydon Veterinary Centre is a small-animal practice with a membership option (Pet Health Club® Plus) mentioned on its website, including consultations as part of the plan. Reviews repeatedly describe being able to get appointments easily, sometimes with a chosen vet, and several give specific examples of staff taking time to explain options and costs rather than pushing extras. Owners also mention nurse appointments being used for routine checks (and even one cat injury), which some see as a fairer-fee route for suitable cases.

Concrete specifics mentioned by owners include

• •Being able to book appointments “usually with the vet of your choice” (reviewed experience).
• •Clear explanations of “next steps, costs and alternative treatments” from a vet named Oscar.
• •Nurse appointments offered for routine consultations/check-ups, and a nurse handling a cat injury.
• •Help obtaining replacement medication while travelling, including communication with the owner’s usual practice (staff named Oliver and Shelly).

Services

• •Small-animal veterinary care (from the clinic website summary).
• •Routine nurse appointments/check-ups (explicitly mentioned in a review).
• •Treatment of minor injuries (a vet nurse dealing with a cat’s injury is specifically described).
• •Medication support/continuity: arranging supply when an owner forgot their dog’s medication, including liaising with the owner’s usual practice (as described in a review).
• •Emergency veterinary services are listed in the structured clinic data, but specific out-of-hours arrangements aren’t described in the available website summary or reviews.

People

• •Becky (vet, implied by context): one reviewer says their cat “felt very comfortable with Becky.”
• •Oscar (vet): described as thorough, and as explaining next steps, costs, and alternative treatments.
• •Oliver and Shelly (roles not stated): credited with communicating with an owner’s usual practice and arranging needed medication while the owner was travelling.

Owners also repeatedly mention reception staff being warm/welcoming and helping when they’re worried about a sick pet, but individual names/roles aren’t provided in the written reviews we have.

Reviews

4.9 stars from 237 reviews. - Appointments described as easy to get, sometimes with the vet of the owner’s choice.

• •Staff communication is a recurring point: explaining next steps, outlining costs, and discussing alternative treatments.
• •Multiple owners mention a calm, patient approach with anxious or fearful animals (including a “fearful new rescue” dog).
• •Several comments about fairness around fees: nurse appointments for routine issues, and one owner explicitly noting they didn’t feel unnecessary medication/services were pushed.
• •Practical help outside a standard consult: arranging replacement medication during travel by contacting the owner’s regular practice.